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Compassionate counsellor with strong communication and problem-solving skills, adept in providing emotional support and facilitating personal growth. Skilled in active listening and conflict resolution, ensuring clients feel heard and understood. Committed to fostering positive change and enhancing well-being for individuals.

Accredited Counsellor with the The National Counselling and Psychotherapy society (NCPS) with experience in mental health support, depression,Low mood,anxiety and Grief, specialising in Domestic Abuse and Trauma. Proficient person-centred counselling approaches, with a strong background in suicide risk assessment and mental health assessments. Demonstrates exceptional empathy, ethical understanding, and interpersonal skills. Committed to providing 1-to-1 counselling to enhance client well-being. Career goal: To continue advancing expertise in my profession,whilst working on building my private practise,while contributing to the well-being of clients.
Dynamic Hairdresser with 20 years of experience. Successful at increasing return customer base and Running of my business Background includes managing high-volume customer needs,working as a team and providing clients with a place they can feel welcomed.
Above all in both Professional roles, Human first, life is not linear, we all need to feel valued, to be heard,these two simple things can change and even save a life. I'm not only passionate about my job roles but each and every individual I encounter.


 Accomplished professional with extensive expertise in psychotherapy and mental health services, specialising in cognitive behavioural therapy and integrative counselling. Demonstrates proficiency in team management, case management, and change management, with a strong focus on therapeutic communication and crisis response. Skilled in using Microsoft Office tools for report writing and client record maintenance. Committed to advancing mental health literacy and trauma-informed practices while fostering a supportive environment through mentoring and group facilitation processes.  Compassionate professional with focus on mental health and well-being. Offering empathetic and patient-centred approach to help individuals navigate personal struggles. Skilled in active listening, building rapport and implementing therapeutic techniques to promote mental health resilience and recovery. 

Accomplished professional with extensive ability in psychotherapy and mental health services, specialising in cognitive behavioural therapy and integrative counselling. Demonstrates proficiency in team management, case management, and change management, with a strong focus on therapeutic communication and crisis response. Skilled in using Microsoft Office tools for report writing and client record maintenance. Committed to advancing mental health literacy and trauma-informed practices while fostering a supportive environment through mentoring and group facilitation processes. Compassionate professional with focus on mental health and well-being. Offering empathetic and patient-centred approach to help individuals navigate personal struggles. Skilled in active listening, building rapport and implementing therapeutic techniques to promote mental health resilience and recovery. Counselling professional with focus on providing therapeutic support to diverse client populations. Utilises active listening, empathy, and evidence-based techniques to facilitate emotional healing and personal growth. Experienced in managing confidential client records and maintaining professional boundaries.

Rachel Wong

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Manager/Counsellor

Hotline Volunteer

Associate Trainer

Associate Trainer

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Master of Arts - Counselling

Bachelor of Arts - Chinese Language (Language And Culture)

Diploma - Business Management

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Hotline Volunteer

Associate Trainer

Associate Trainer

Manager/Counsellor

Master of Arts - Counselling

Bachelor of Arts - Chinese Language (Language And Culture)

Diploma - Business Management

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