Rachel Ong
Summary
Responsible and motivated individual with a strong work ethic and excellent time management skills. Thrives in challenging work environments and is highly adaptable. Exceptional interpersonal skills and a knack for quickly mastering new skills. Eager to apply education in the workplace and motivated to take on new challenges. Adept at working effectively unsupervised.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Miniso
04.2024 - 11.2024
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Retail Assistant
Marks and Spencer
11.2023 - 12.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
Bookstore Employee
jennifer
11.2021 - 12.2022
- Matched customers to books or other products to meet needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Exchanged merchandise for customers and accepted returns.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Listened to customer interests and needs and matched with suitable books and related products.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended merchandise to customers based on needs and preferences.
- Greeted customers to determine wants or needs.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Some College (No Degree) - Business Communications
ITE College Central
SingaporeSkills
- Energy and Physical Stamina
- Brand Promotion
- Available Nights, Weekends and Holidays
- Adaptable and Flexible
- Customer Service
- Customer assistance
- Cash register operation
- POS system operation
Timeline
Retail Assistant
Miniso
04.2024 - 11.2024
Retail Assistant
Marks and Spencer
11.2023 - 12.2023
Bookstore Employee
jennifer
11.2021 - 12.2022
Some College (No Degree) - Business Communications
ITE College Central
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