Rachel Koh
Summary
Curious individual who enjoys working alongside a passionate team with fresh perspectives with a common goal in mind; to shape and grow brands.
Overview
4
4
years of professional experience
Work History
Client Manager
Design Bridge And Partners
11.2022 - Current
- Managed a diverse portfolio of clients, ensuring successful delivery of project within tight timings.
- Identified new opportunities of growth within existing accounts.
- Enhanced client satisfaction by effectively addressing concerns and resolving issues in a timely manner.
- Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions.
- Actively participated in industry conferences to stay current on trends relevant to our clientele.
- Achieved established KPI for company and individual team through teamwork and being client oriented.
Client Executive
Holmes & Marchant (now Merged With Elmwood)
07.2021 - 10.2022
- Exposed to a wide range of project types.
- Supported Client Director in managing existing client relationships.
- Ensured successful delivery of projects within tight timings.
- Maintained financial processes and ensured neat housekeeping.
Client Executive
Cowan
06.2020 - 06.2021
- Supported Client Managers & Director in day-to-day project management and smooth delivery of projects.
- Exposed to client communications and presentations.
- Maintained internal processes and neat housekeeping.
Education
Bachelor of Arts - Sociology
Nanyang Technological University
Singapore05.2019
Skills
- Account Management
- Relationship Building
- Brand-building strategies
- Analytical problem solver
- Lead Identification and Generation
- Strategic Planning
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Korean
Beginner (A1)
Thai
Beginner (A1)
Timeline
Client Manager
Design Bridge And Partners
11.2022 - Current
Client Executive
Holmes & Marchant (now Merged With Elmwood)
07.2021 - 10.2022
Client Executive
Cowan
06.2020 - 06.2021
Bachelor of Arts - Sociology
Nanyang Technological University
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