Racheal Cruz
Bangalore
Summary
People-driven HR with 12+ years of experience across HR Business Partnering, Leadership Hiring, Talent Fulfillment, Campus hiring, and Inclusion & Diversity. Excellent stakeholder management, change enablement, and performance coaching. Adept at designing interventions that align business outcomes with people goals across dynamic and matrixed environments.
Overview
13
13
years of professional experience
Work History
Associate Manager – HR Business Partner
Accenture Business Services
05.2023 - Current
- HR Partner for the acquired entity Umlaut, responsible for managing performance cycles, compensation reviews, and engagement strategies.
- Lead initiatives related to POSH compliance, employee relations case handling, and aligning HR policies with global ethics and local regulations.
- Coordinates action planning based on employee surveys and conducts skip-level meetings to support engagement.
- Recruitment Specialist – Leadership Hiring (2020-12 – 2023-05)
- Led Managing Director hiring for Technology India, building diverse talent pipelines.
- Partnered with business leaders to align hiring with inclusion objectives.
- Senior Analyst – Talent Acquisition (Campus Hiring), 2019-08 – 2020-12.
- Executed E-school campus hiring strategy across Tier 1 & 2 institutes.
- Drove employer branding through social media, events, and stakeholder collaboration with TPOs and academia.
- Launched and managed end-to-end internship programs and engineering college relations.
- Senior Analyst – HR Business Partner (2017-05 – 2019-08)
- Managed performance improvement plans, promotions, and career planning across large tech teams.
- Supported leadership in employee development, policy adherence, and pulse interventions.
PwC India (PricewaterhouseCoopers Pvt Ltd)
11.2015 - 05.2017
- Handled HR operations for ~300 employees, including performance management, investigations (e.g., POSH), and retention.
- Advised managers on rewards, exits, and ER issues, ensuring fairness and compliance.
Accenture (via Genius Consulting Pvt Ltd)
06.2013 - 11.2015
- Partnered with PAN India operations teams (~500+ employees) on performance, grievance handling, and attrition mitigation.
- Ran org development programs (succession planning, top talent tracking) and HR process compliance.
- Non-IT Recruiter – Niche Hiring
- Specialized in sourcing niche profiles across Finance, Analytics, Research, and internal HR roles.
- Used LinkedIn, job boards, and headhunting to close critical hires for leadership and functional roles.
Ma Foi Management Consultants
10.2012 - 06.2013
- Recruited for internal roles, conducted onboarding, managed PF queries, and anchored an RPO model for Carl Zeiss.
- Supported sales hiring for healthcare clients across India.
Education
PGDM - HR & Marketing
St. Joseph’s College of Business Administration
01.2012
B.Sc. - Biotechnology, Biochemistry & Human Genetics
TSR & TBK College of Science
01.2009
Skills
- HR Business Partnering & Stakeholder Management
- Talent Acquisition & Leadership Hiring
- Performance Management & PIP
- Employee Engagement & ER Case Management
- Campus Relations & Employer Branding
- Inclusion & Diversity
- Compliance: POSH, Ethics & Policy
- Workday
- Excel
- PowerPoint
- Talent Insights
- Social Recruiting (LinkedIn, Naukri)
Timeline
Associate Manager – HR Business Partner
Accenture Business Services
05.2023 - Current
PwC India (PricewaterhouseCoopers Pvt Ltd)
11.2015 - 05.2017
Accenture (via Genius Consulting Pvt Ltd)
06.2013 - 11.2015
Ma Foi Management Consultants
10.2012 - 06.2013
B.Sc. - Biotechnology, Biochemistry & Human Genetics
TSR & TBK College of Science
PGDM - HR & Marketing
St. Joseph’s College of Business Administration
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