Managing school administrative tasks, facilitating new enrolments, conducting annual company audits, plan lessons, overseeing office supplies and procurement, as well as ensuring impeccable organization and documentation.
Ability to communicate fluently in English, Tamil & Malay is vital for providing top-notch customer service and addressing inquiries with professionalism. Proficient in MS Office is a cornerstone of a skill set, empowering myself to handle data and documents with precision and efficiency.
Providing frontline customer service and skilled at identifying and resolving issues or concerns by troubleshooting technical problems and addressing billing discrepancies, or finding solutions to complex customer challenges including complaint handling by maintaining a positive and friendly demeanor, even in challenging situations.
Conflict Resolution
Child Development
Detail Oriented
Organization
Crisis-Management
Customer Centric
Microsoft office
CRM
SAP