RACEAL CHEONG SHAN SHAN
Summary
OUTGOING ALERT PROFESSIONAL
Overview
1
1
year of professional experience
Work History
Sales Assistant
REFASH
09.2023 - 04.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Fielded customer questions to share information about products, availability, and pricing.
- Managed efficient cash register operations.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Improved store appearance with effective merchandising and creative displays.
- Streamlined checkout process by efficiently operating cash registers and POS systems.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Increased sales by providing exceptional customer service and product knowledge.
- Increased sales by offering advice on purchases and promoting additional products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
Education
NITEC - MECHANICAL TECHNOLOGY ENGINEERING
ITE COLLEGE EAST
03.2024
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Cash Register Operation
- Processing payments
- Point of sale operation
- Opening and closing procedures
- Customer Needs Assessment
- Customer Service
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Honest and Dependable
Timeline
Sales Assistant
REFASH
09.2023 - 04.2024
NITEC - MECHANICAL TECHNOLOGY ENGINEERING
ITE COLLEGE EAST
Similar Profiles
DANIJELA RADOJLOVICDANIJELA RADOJLOVIC
Sales Assistant at TUTHILLS LTDSales Assistant at TUTHILLS LTD
Sophie ChewSophie Chew
Sales Assistant at Rebel SportSales Assistant at Rebel Sport
Lauren L CullinaneLauren L Cullinane
Sales Assistant at Coles GroupSales Assistant at Coles Group
Ben AshbyBen Ashby
Sales assistant at MorrisonsSales assistant at Morrisons
TARUNPREET KAURTARUNPREET KAUR
Food Packager at Water Bridge Factory OutletFood Packager at Water Bridge Factory Outlet