Rabiayatul Adawiyah Bte Abu Baker
Summary
Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering one and half-year background assisting and managing online sales and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints.
Overview
1
1
year of professional experience
Work History
Live Host & Logistics Assistant
Mutawadi.sg
05.2023 - Current
- Utilized product knowledge to educate customers on features and benefits.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of brand.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Upsold additional services and products to maximize sales opportunities.
- Developed promotional strategies to increase awareness and achieve sales goals.
Model & Logistics Assistant
Adelola.co
02.2023 - Current
- Modeled garments such as dresses, outerwear, pants, and blouses.
- Created looks according to brands' image for Instagram.
- Posed for photo shoots to showcase clothing designs and accessories.
- Folded, labeled and packed items to be sent out for delivery.
- Maintained cleanliness of work area.
Floater
Kaifiyyah Pte Ltd
06.2022 - 01.2023
- Exercised great adaptability in transitioning between assigned roles.
- Worked as Customer Service, Retail Assistant, Live Hosting/Selling and Logistics.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Updated customer service database with new information, address changes and contact details.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Completed daily orders with expert picking and packing of shipments.
- Utilized product knowledge to educate customers on features and benefits.
Education
Polytechnic Diploma - Business Studies
Ngee Ann Polytechnic
04.2025
Higher Nitec - Events Management
Institute of Technical Education
04.2022
Skills
- Team Collaboration
- Customer Service
- Event Planning
- Seating Arrangements
- Interactive Communication Skills
- Upselling
- Live Selling
- Knowledge of Social Media Platforms and usage
- Modelling
- Marketing and product placement in Social Media
Languages
Malay
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Live Host & Logistics Assistant
Mutawadi.sg
05.2023 - Current
Model & Logistics Assistant
Adelola.co
02.2023 - Current
Floater
Kaifiyyah Pte Ltd
06.2022 - 01.2023
Polytechnic Diploma - Business Studies
Ngee Ann Polytechnic
Higher Nitec - Events Management
Institute of Technical Education
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