SUJEETA
Singapore
Summary
Dynamic HR and Contract Manager at RJ Engineering and Consultancy, proficient in conflict resolution and vendor engagement. Established expertise in policy development and compliance, significantly enhancing operational efficiency. Competent in report generation and active listening, promoting employee development and nurturing positive client relations. Dedicated to achieving exceptional results in high-pressure environments.
Overview
5
5
years of professional experience
Work History
HR and Contract Manager
RJ Engineering and Consultancy
Tuas
01.2022 - Current
- Conducting interviews and overall in charge for the hiring process of the organization.
- Manage employee relations including taking feedback and ensuring conflict resolution.
- Developing and implement policies and protocols within the organization and ensuring compliance with Singapore's regulations.
- Supported daily operations with administrative expertise, including file management, document control and operational reporting.
- Answered phones, emails and addressed inquiries from clients, suppliers, employees and potential new candidates.
- Entered information onto digital systems to maintain data quality and accuracy.
- Conduct training and development programs to enhance employee skills and career growth.
Accounts Assistant
Auswest Blush Petals
Canning Vale
03.2021 - 01.2022
- Kept accounts accurate by regularly reconciling transactions and statements.
- Prepared reports detailing company cash flow and highlighting trends.
- Managed office expenses, including coordinating purchases and documenting expenses against budget.
- Supported daily operations with administrative expertise, including file management, document control and operational reporting.
- Answered phones, emails and addressed inquiries from clients.
- Verified invoices against orders and processed weekly volume on-time and with high accuracy.
- Entered information onto digital systems to maintain data quality and accuracy.
Assistant Tutor
Kumon Australia
01.2021 - 12.2021
- Reviewed class materials and discussed reading assignments, boosting comprehension.
- Monitored student progress by assessing their work and providing feedback.
- Worked closely with students to help develop math and writing skills.
- Guided students in the development of critical thinking and problem-solving skills.
- Motivated students using feedback and encouragement.
- Guided students, teaching methods for working assignments and determining correct solutions.
- Assisted with administrative tasks such as grading assignments or updating student information.
Legal Intern
SCALES
Murdoch
05.2020 - 11.2020
- Attended negotiations and internal meetings related to current cases.
- Assisted staff with diverse projects related to litigation, corporate law and compliance actions.
- Maintained client databases and completed research for cases.
- Drafted and reviewed legal agreements and documentation.
- Determined causes of actions and prepared case files based on investigated facts and legal histories.
- Met deadlines consistently when preparing and filing court pleadings.
Customer Support Officer
CPF Board Singapore
Singapore
12.2019 - 03.2020
- Informed customers of promotions and special offers to increase sales.
- Retained customer loyalty, finding best possible solutions for each issue or concern.
- Updated team on relevant offerings and policy changes affecting customers or support processes.
- Handled escalated complex or high-level issues demanding authoritative decisions or resolution.
- Kept records of customer interactions and transactions in CRM software.
Education
Certification - Graduate Diploma of Legal Practice
College of Law
Perth, WA08.2023
Bachelor of Law -
Murdoch University
Murdoch, WA12.2020
Diploma - Accounting
Singapore Polytechnic
Singapore04.2016
Skills
- Report generation
- Data inputting
- Vendor engagement
- Conflict resolution
- Positive attitude
- Client relations
- Case file management
- Ability to multitask
- Attention to detail
- Active listening
Languages
Tamil
First Language
English
Advanced (C1)
C1
Timeline
HR and Contract Manager
RJ Engineering and Consultancy
01.2022 - Current
Accounts Assistant
Auswest Blush Petals
03.2021 - 01.2022
Assistant Tutor
Kumon Australia
01.2021 - 12.2021
Legal Intern
SCALES
05.2020 - 11.2020
Customer Support Officer
CPF Board Singapore
12.2019 - 03.2020
Certification - Graduate Diploma of Legal Practice
College of Law
Bachelor of Law -
Murdoch University
Diploma - Accounting
Singapore Polytechnic
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