R Elakiya
Summary
Proven Retail Assistant with a track record of enhancing customer satisfaction and boosting sales at Toysrus through exceptional service and effective problem-solving. Skilled in money handling and teamwork, adept at fostering positive relationships and navigating high-stress situations to achieve store goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Cotton On Body
09.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Retail Assistant
Toysrus
11.2023 - 04.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Education
High School Diploma -
Institute of Technical Education
04-2026
Skills
- Listening Skills
- Multi-tasking strength
- Exceptional customer service
- Money Handling
- Client Service
- Teamwork and Collaboration
- Negotiation Tactics
- Excellent people skills
- Problem-Solving
Timeline
Retail Assistant
Toysrus
11.2023 - 04.2024
Sales Associate
Cotton On Body
09.2022 - Current
High School Diploma -
Institute of Technical Education
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