Quinnz Novalee Lye
Summary
Successful Executive with over +10 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills.
Strong knowledge of budget administration, business development, and key decision making.
Overview
14
14
years of professional experience
Work History
Junior Secretary
Adsan Law LLC
07.2024 - Current
- Provide Legal Support to Lawyer.
- Generate SOA reports and daily debtor letters into Legal Law system.
Office Admin Assistant
DCS CARD CENTRE PTE LTD
03.2022 - 06.2024
- Assist with accounting tasks like processing invoices, expenses, and coordinating overtime (OT) claims
- Provide secretarial support, including typing documents, drafting correspondence, and managing office correspondence
- Assist with HR tasks, especially onboarding new employees
- Provide general administrative support for office efficiency.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
- Managed department budgets and generate financial reports for management review.
- Negotiated contracts with vendors and suppliers for office supplies, equipment, and services.
- Managed complex schedules for conference room bookings ensuring that everyone had access to the necessary resources for meetings.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Sales and Marketing Admin Executive
SINGAPORE ARS PTE LTD
- Provide administrative support to sales and marketing teams
- Coordinate marketing campaigns and promotional activities
- Maintain sales records and generate performance reports
- Assist in managing customer inquiries and issues
- Coordinate meetings and prepare sales presentations
- Support sales team in lead generation and follow-ups
- Collaborate with finance team on accounts payable and receivable tasks.
Customer Service Call Centre
POLARIS NETWORK PTE LTD
- Handle incoming customer calls and provide assistance, support, and resolution to inquiries and issues
- Maintain accurate customer records and document interactions
- Follow call center scripts and procedures to ensure consistent service delivery
- Collaborate with team members and departments to resolve customer concerns
- Meet performance targets and contribute to overall customer satisfaction goals
- Continuously develop product knowledge and customer service skills.
- Reduced average call handling time through active listening, empathy, and effective problem-solving skills.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Coordinator
JET VACS SERVICE PTE LTD
03.2017 - 06.2018
- Coordinate manhole and sewer inspections, liaising with technicians, collecting data, and compiling reports for PUB compliance
- Ensure timely submissions, address issues collaboratively, and stay updated on PUB regulations.
Logistic Admin Supervisor
POLARIS DEVICE PTE LTD
07.2015 - 02.2017
- Manage purchasing, sales, and trading activities, including GST and Incoterms matters
- Coordinate logistics, maintain accurate inventory records, and oversee orders and shipments
- Supervise administrative tasks like documentation and data entry within logistics department
- Oversee supply chain, including purchase and distribution processes
- Collaborate with finance team for accounts payable (AP) and accounts receivable (AR) functions
- Ensure efficient purchasing and sales operations, maintaining coordination and execution standards
- Supervise and provide guidance to administrative logistics team
- Monitor inventory levels, logistics processes, and compliance with company policies.
Logistic Admin Executive
POLARIS DEVICE PTE LTD
11.2011 - 06.2015
- Assist in managing purchasing, sales, and trading activities, handling GST and Incoterms matters
- Coordinate logistics, maintain inventory records, and handle administrative tasks under supervision
- Support supply chain activities, including purchase and distribution processes
- Collaborate with the finance team for accounts payable (AP) and accounts receivable (AR) tasks
- Participate in purchasing and sales operations, ensuring coordination and execution
- Work as part of the administrative logistics team to maintain inventory and comply with policies.
Quality Assurance Document Controller
TELFORD INDUSTRIES PTE LTD
07.2010 - 10.2011
- Managed quality assurance documents, ensuring accuracy, organization, and compliance with standards
- Oversaw document control systems, tracking revisions, facilitating reviews, and ensuring timely distribution to stakeholders.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
- Provided support for document controls and worked with contract documents.
Secretary cum Sales Admin Executive
GENERAL COMPUTER SHOP
- Provide comprehensive administrative support to executives and the sales team
- Manage calendars, appointments, and office communications efficiently
- Draft and manage correspondence, including emails and official documents
- Maintain records, handle sales inquiries, process orders, and manage customer interactions
- Coordinate sales activities, assist in sales reporting, and handle sales-related documentation
- Ensure seamless operations across executive and sales functions through proactive administrative tasks and support.
Sales Administrator
PT EVERBRIGHT BATTERY FACTORY
- Provide comprehensive administrative support to the sales team, including order management, invoicing, and customer database maintenance
- Coordinate sales meetings, assist in data analysis for sales strategies, and address customer inquiries and order-related issues
- Collaborate with internal teams for smooth sales operations, develop sales materials, and maintain accurate sales records
- Generate and analyze sales reports, stay updated on industry trends, and identify areas for process improvement to enhance sales efficiency.
Education
Primary school of SUTOMO
Secondary school of SUTOMO
High school of WIYATA DARMA
bachelor's degree in economics of management at University of DARMA AGUNG
Skills
- Computer (Excel, PowerPoint, Word, VLOOKUP, Pivot)
- Account system (MYOB, ERP, ORACLE NETSUITE)
- Logistic (Incoterms2010)
- Microsoft Excel - 2013
- Internal Quality Audit Training
- Ding Talk & Lark (Communication and approval application)
- Corporate Secretary (ACRA/Tax Filing)
- Effective Office and Administrative Skills
Languages
English
Bilingual or Proficient (C2)
Mandarin
Bilingual or Proficient (C2)
Bahasa Indonesia & Malay
Bilingual or Proficient (C2)
Hokkien
Bilingual or Proficient (C2)
Additionalinformation
Currently 2 Weeks (Under Probation period), $3000/negotiate
Citizenship
Singapore Citizen
Timeline
Junior Secretary
Adsan Law LLC
07.2024 - Current
Office Admin Assistant
DCS CARD CENTRE PTE LTD
03.2022 - 06.2024
Coordinator
JET VACS SERVICE PTE LTD
03.2017 - 06.2018
Logistic Admin Supervisor
POLARIS DEVICE PTE LTD
07.2015 - 02.2017
Logistic Admin Executive
POLARIS DEVICE PTE LTD
11.2011 - 06.2015
Quality Assurance Document Controller
TELFORD INDUSTRIES PTE LTD
07.2010 - 10.2011
Sales and Marketing Admin Executive
SINGAPORE ARS PTE LTD
Customer Service Call Centre
POLARIS NETWORK PTE LTD
Secretary cum Sales Admin Executive
GENERAL COMPUTER SHOP
Sales Administrator
PT EVERBRIGHT BATTERY FACTORY
Primary school of SUTOMO
Secondary school of SUTOMO
High school of WIYATA DARMA
bachelor's degree in economics of management at University of DARMA AGUNG
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