Quek Serina
Summary
With more than 30 years of working experience, organized and highly dependable, ethical and reliable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Resourceful Manager offering history of success coordinating. Highly committed with hardworking mentality to maintain quality of services. Organized Office Manager with noted experience in administrative management. Works effectively with teams.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Office Manager
TDR Capital Pte Ltd
Singapore, Singapore
01.2023 - Current
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Oversee and maintain the overall office operations, ensuring a clean, comfortable, and well-organized workspace.
- Manage the office budget, including purchasing office supplies and equipment.
- Coordinate with vendors, contractors, and service providers to ensure smooth office operations.
- Implement and maintain office policies and procedures, including health and safety protocols.
- Act as the main point of contact for employees regarding office-related inquiries and requests.
- Coordinate and schedule meetings, appointments, and travel arrangements for executives and team members.
- Support recruitment efforts by assisting with the onboarding process for new employees, including setting up workstations and necessary equipment.
- Maintain and update employee records, such as attendance, time-off requests, and contact information.
- Handle incoming and outgoing mail, packages, and deliveries.
- Plan and organizing company events, team-building activities, and celebrations.
- Application for work pass and visa for foreign employees and visitors
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
Office Manager
ChemChina (Singapore) Pte Ltd
Singapore, Singapore
12.2013 - 12.2022
- Oversee and maintain the overall office operations, ensuring a clean, comfortable, and well-organized workspace.
- Manage the office budget, including purchasing office supplies and equipment.
- Coordinate with vendors, contractors, and service providers to ensure smooth office operations.
- Implement and maintain office policies and procedures, including health and safety protocols.
- Act as the main point of contact for employees regarding office-related inquiries and requests.
- Coordinate and schedule meetings, appointments, and travel arrangements for executives and team members.
- Support recruitment efforts by assisting with the onboarding process for new employees, including setting up workstations and necessary equipment.
- Maintain and update employee records, such as attendance, time-off requests, and contact information.
- Handle incoming and outgoing mail, packages, and deliveries.
- Assist in planning and organizing company events, team-building activities, and celebrations.
- Manage HR & payroll
- Maintained computer and physical filing systems.
- Manage Travel arrangements for management & staff, delegates and visitors.
- Application for Visas & work passes.
- Management of administrative issues, renovation and facility lease, procurement of office supplies & safety procedures.
- Organise company's activities and corporate events
- Drafting and revision of administrative management policy, including handbook and standard operating procedure.
Personal Assistant
The Fry Group
09.2005 - 12.2013
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Prepare administrative and investment reports
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Displayed absolute discretion at handling confidential information.
- Served as point of contact between clients and managerial staff.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Organise and plan company's overseas seminars, including travel arrangements for delegates and preparation of administrative material.
Secretary
Central Equity Pte Ltd
05.1997 - 03.2004
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained electronic filing systems and categorized documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Overall in charge of logistics such as organizing/coordinating of company's exhibitions, seminars and road shows in Singapore and Kuala Lumpur.
- Providing after sales service to clients.
- Managed office equipment, procurement of office supplies, maintenance of office equipment and IT.
- Managed payroll and leave and expenses claims
Education
No Degree - GCE O Level
First Toa Payoh Secondary School
11.1986
Skills
- Business Administration
- Mail Handling
- Written Communication
- Travel Coordination
- Event Coordination
- Office Supplies and Inventory
- Clerical Support
- Administering Payroll
- Budget Administration
- Volunteer Relations
- Human Resources
- Vendor Liaising
- Travel Arrangement Management
- Executive Travel
- Email Correspondence
- Hotel Accommodations
- Budgeting
Certification
Private Secretarial Certificate
Timeline
Office Manager
TDR Capital Pte Ltd
01.2023 - Current
Office Manager
ChemChina (Singapore) Pte Ltd
12.2013 - 12.2022
Personal Assistant
The Fry Group
09.2005 - 12.2013
Secretary
Central Equity Pte Ltd
05.1997 - 03.2004
No Degree - GCE O Level
First Toa Payoh Secondary School
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