QUEEN LEXINDA ROYUPA
Singapore
Summary
Customer service professional with almost 7 years experience, proven track record in delivering exceptional support and solutions. Strong focus on team collaboration, adaptability, and achieving results. Skilled in conflict resolution, communication, and customer relationship management. Known for reliability and flexibility in meeting changing needs.
Overview
8
8
years of professional experience
Work History
Customer Service Officer
CBRE
08.2018 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Secondary English Teacher
PHILCST
05.2017 - 05.2018
- Assessed 800 students progress and provided feedback to improve performance and establish academic success.
- Encouraged students to take active role in learning and academic success.
Education
Bachelor of Secondary Education - MAJOR IN ENGLISH
Lyceum Northwestern University
Philippines01.2017
Skills
- Customer support
- Work coordination
- Reliability and punctuality
- Customer service expertise
- Customer focus
- Exceptional communication
- Motivational skills
- Advanced problem solving
- Effective multitasking
Languages
English
Filipino
Personal Information
Date of Birth: 03/19/97
162 Lentor Loop Unit Singapore
Timeline
Customer Service Officer
CBRE
08.2018 - Current
Secondary English Teacher
PHILCST
05.2017 - 05.2018
Bachelor of Secondary Education - MAJOR IN ENGLISH
Lyceum Northwestern University
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