Hi, I’m
Quah Kai Yin
Senior Billing Specialist
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
4
years of professional experience
4
years of post-secondary education
2
Languages
Work History
Taurus One Pte Ltd (Janio)
Senior Billing Specialist
03.2020 - 07.2022
Job overview
- Responsible for leading and managing the Billing team in the day-to-day billing operation work
- Manage over 400+ clients billing manually
- Generated and submitted invoices based upon established accounts receivable schedules and terms
- Contacted clients with past due accounts to formulate payment plans and prepare customer settlement tranches options
- Identify issues and propose improvement on Finance Middleware Optimisation project
- Review billing SOP regularly and look into process to improve operational efficiency
- Setting up billing rate in Django system
- Responsible for onboarding client and ensure it align with KYC compliance
- Prepare and process payment run to vendors
- Prepare month end journal entries
NxGen Communications Pte Ltd
Account Receivable Executive
12.2018 - 03.2020
Job overview
- Manage billing process to ensure invoices are generated, recorded and sent to clients on timely basis (including intercompany billings)
- Process incoming receipts and clearing of customer balances
- Prepare and monitor the Account Receivable Aging Report
- Liaised with business units and clients to resolve escalated AR and denial issues
- Prepare bank reconciliation
- Prepare month end Account Receivable closing
- Prepare and update audit schedules in related to Account Receivable
- Liaise with internal and external auditor
Education
University of LondonSingapore
Bachelor of Science from Banking And Finance
08.2014 - 08.2018
Skills
Problem solving skills
Analytical skills
Excel
SAP
Accomplishments
- Identify and highlight issue through product testing of Finance Middleware Optimisation project, which reduce around 50% of billing manpower hours
- Planned and implement billing procedure for clients with special billing.
- Create workstream to facilitate billing disputes into central source
- Promoted to Senior Billing Specialist in 2022
Timeline
Senior Billing Specialist
Taurus One Pte Ltd (Janio)
03.2020 - 07.2022
Account Receivable Executive
NxGen Communications Pte Ltd
12.2018 - 03.2020
University of London
Bachelor of Science from Banking And Finance
08.2014 - 08.2018