Qiu Yi Peh
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Customer Service Officer
Writers@Work Enrichment
05.2023 - Current
- Do enrolment for new registration, create and clear payment advice
- Marking students' attendance and taking care of their well-being in the centre
- Handling calls and walk-in parents
- Manage and maintain cleanliness of the centre.
PlayFACTO School
01.2021 - 05.2023
- Do lesson plan for Enrichment, Managed class and assist centre head in any task that is given
Boost Juice Bar
10.2019 - 07.2022
- Managed the outlet, wrote sales reports, and conducted staff trainings.
Kaftwich
10.2015 - 10.2018
- Provided good customers services, cash handling and conducted inventory count.
Camp Challenge
07.2017 - 11.2017
- Planned and executed outdoor activities as an outdoor instructor
- Worked with colleagues as a team to solve-problems in the activities.
Education
Applied Management For The Future Workplace
Ngee Ann Polytechnic
535 Clementi Road, Singapore 599489Nitec in Fitness Training
ITE College West
02.2018
'N' Level
Assumption English Secondary School
02.2015
Skills
Software Proficiency
Relationship Building
Active Listening
Customer Service
Networking
Skillsandlanguages
- Intermediate proficiency in English
- Intermediate proficiency in Mandarin
- Intermediate proficiency in Malay
CO-CURRICULAR ACTIVITIES
Student Council at ITE College West - Assist in school events and manage schools' facilities.
References
- Ms Ang (W@W), 9114 1407, Operations Director
- MS Rie (PlayFACTO School), 96787371, Senior Cluster Head
- Mia (Boost Juice Bar), 8205 1847, Assistant Operation manager
Timeline
Customer Service Officer
Writers@Work Enrichment
05.2023 - Current
PlayFACTO School
01.2021 - 05.2023
Boost Juice Bar
10.2019 - 07.2022
Camp Challenge
07.2017 - 11.2017
Kaftwich
10.2015 - 10.2018
Applied Management For The Future Workplace
Ngee Ann Polytechnic
Nitec in Fitness Training
ITE College West
'N' Level
Assumption English Secondary School
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