Qistina Norizan
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Event Services, Housemen Department
PARKROYAL COLLECTION Marina Bay
10.2023 - Current
- Delivered memorable guest experiences by consistently exceeding their expectations in terms of service quality, attention to detail, and overall presentation.
- Coordinated seamless events by effectively managing all aspects of event planning, execution, and followup.
Event Services, Housemen Department
Andaz Singapore - A Concept By Hyatt
11.2022 - 04.2023
- Delivered memorable guest experiences by consistently exceeding their expectations in terms of service quality, attention to detail, and overall presentation.
- Coordinated seamless events by effectively managing all aspects of event planning, execution, and followup.
Event Services, Housemen Department
Andaz Singapore - A Concept By Hyatt
02.2019 - 03.2020
- Delivered memorable guest experiences by consistently exceeding their expectations in terms of service quality, attention to detail, and overall presentation.
- Coordinated seamless events by effectively managing all aspects of event planning, execution, and followup.
Merchant Caller
HonestBee
06.2018 - 01.2019
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Established a strong rapport with clients by consistently delivering knowledgeable advice on products tailored specifically to their needs.
- Utilized excellent communication skills to resolve customer complaints promptly and professionally.
Customer Service Executive
Deliveroo Singapore
11.2016 - 02.2017
- Trained staff on operating procedures and company services.
- Recruited, interviewed and hired employees and conducting on-board trainings for new employees.
Education
No Degree - Higher Nitec in Accounting
ITE College Central
Ang Mo Kio, Singapore03.2022
No Degree - Nitec in Finance Services
ITE College East
Simei, Singapore02.2019
No Degree - GCE N Levels
Fairfield Methodist School (Secondary)
Dover, Singapore2016
Skills
Hotel operations knowledge
Initiative-taking
Reliability and punctuality
Time Management
Work Planning and Organization
Data Entry
Timeline
Event Services, Housemen Department
PARKROYAL COLLECTION Marina Bay
10.2023 - Current
Event Services, Housemen Department
Andaz Singapore - A Concept By Hyatt
11.2022 - 04.2023
Event Services, Housemen Department
Andaz Singapore - A Concept By Hyatt
02.2019 - 03.2020
Merchant Caller
HonestBee
06.2018 - 01.2019
Customer Service Executive
Deliveroo Singapore
11.2016 - 02.2017
No Degree - Higher Nitec in Accounting
ITE College Central
No Degree - Nitec in Finance Services
ITE College East
No Degree - GCE N Levels
Fairfield Methodist School (Secondary)
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