Qing Yi Chan
Singapore
Summary
A committed individual with excellent work ethic and teamwork skills seeks an opportunity in AI Education project support role. Calm and professional under pressure to maintain quality standards. Fast learner for committed, reliable assistance.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
Work history
Product Specialist
Lifeforce Limbs & Rehab Pte. Ltd.
Singapore General Hospital, Lucky Plaza
2022.03 - 2022.08
- Delivered and adapted training to meet users' needs.
- Demonstrated product uses, functionality and benefits to new and prospective clients.
- Analysed product issues to diagnose the cause of malfunctions or sub-optimal performance.
- Resolved product issues within target timeframes for prompt customer service.
- Helped to increase positive customer feedback through attentive and trusted customer support.
Bellman
The Westin Singapore
The Westin Singapore, Part-time
2020.10 - 2023.04
- Escorted guests to and from rooms, assisting with their luggage and engaging in friendly conversation.
- Communicated with coworkers and managers to coordinate tasks.
- Provided warm welcome for guests on arrival, using interpersonal skills to build positive rapport.
- Adhered to company safety regulations and OSHA requirements.
Sales Assistant
Farmasi Murni Marketing Sdn Bhd
Malaysia, Kluang
2020.02 - 2020.04
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
Education
Bachelor in Materials Engineering -
Nanyang Technological University
Singapore 2023.08 -
Diploma in Mechanical Engineering -
Singapore Polytechnic
Singapore 2020.04 - 2023.03
Unified Examination Certificate (UEC) -
Kluang Chong Hwa High School
Malaysia, Kluang 2014.01 - 2019.11
Skills
- Microsoft Office (Word, Excel, Powerpoint)
- C Visual Studios
- Analytical and Critical Thinking
- Team Player
- Fast Learner
Languages
Chinese (Mandarin)
Native
English
Proficient (C2)
Timeline
Bachelor in Materials Engineering -
Nanyang Technological University
2023.08 -
Product Specialist
Lifeforce Limbs & Rehab Pte. Ltd.
2022.03 - 2022.08
Bellman
The Westin Singapore
2020.10 - 2023.04
Diploma in Mechanical Engineering -
Singapore Polytechnic
2020.04 - 2023.03
Sales Assistant
Farmasi Murni Marketing Sdn Bhd
2020.02 - 2020.04
Unified Examination Certificate (UEC) -
Kluang Chong Hwa High School
2014.01 - 2019.11