QiMing Yang
Summary
An aspiring aerospace electronics graduate with balanced all-round skills in engineering and computers. Able to apply both theoretical knowledge gained from education and practical knowledge gained from internship in the working environment.
Highly-effective Service Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business and project needs. Offering over 1 year of customer support knowledge-base experience.
Technically savvy Service Engineer experienced in testing, integration and installation of Semiconductor equipment. Accomplished record of documenting and completing service requests for start-up and service calls to maximize customer satisfaction.Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Engineer
Regional Business Network Pte Ltd
01.2023 - Current
- Conduct visual inspections and tests on machinery and equipment, performing routine preventive maintenance.
- Diagnosed and resolved variations in machine operations and addressed equipment problems promptly.
- Evaluated and optimized the performance of hardware and software programs through rigorous testing.
- Reduced equipment downtime through regular maintenance checks and proactive preventive measures.
- Enhanced system efficiency by conducting thorough troubleshooting and root cause analysis of technical issues.
- Service for Semiconductor Equipment
Student Advisor
Ngee Ann Polytechnic
10.2021 - 05.2022
- Membership Recovery Plan for the Astronomy Club
- Joint event hosting with Singapore Polytechnic, Nanyang Polytechnic and Republic Polytechnic
- Astronomy Clubs
- Handling club logistics and teaching members on using and maintaining club equipment
- Provided club management advice in club operations and club session planning to incoming exco after presidency
Student Internship
SATS Ltd
02.2021 - 02.2022
- Reported back to Manager to receive day-to-day tasks and responsibilities
- Communicated effectively with Manager and staff and accepted critiques and suggestions for areas of improvement
- Delivered clerical support by handling range of routine and special requirements
- Sorted and organized files, spreadsheets and reports
- Completed research, compiled data, updated spreadsheets and produced timely reports
- Worked on projects using knowledge gained in classes to put together recommendations for issues
- Participated in major transition of operating system upgrading, involving multiple stages of the project: Timeline planning, Developing SOP, User Acceptance Testing, Staff training, On-site support
Part-Time Tutor
Singapore Students - Jeremiah He , William Soh...
04.2021 - 09.2021
- Provided tutoring for students preparing for GCE O-levels and preparations for polytechnic education in a broad range of subjects: Mathematics, Additional Mathematics, Chinese Language, Pure Physics, Pure Chemistry
Part-Time Tutor
Student - Jeremiah
06.2019 - 08.2020
- Provided tutoring for students preparing for GCE O-levels and preparations for polytechnic education in a broad range of subjects: Mathematics, Additional Mathematics, Chinese Language, Pure Physics, Pure Chemistry
Logistics Head
Astronomy Club - Ngee Ann Polytechnic
08.2019 - 02.2020
- Oversaw scheduling for day-to-day activities
- Supervised and trained personnel on logistics procedures to guarantee accurate flow of tools and materials
- Managed department inventories to identify unusual activities, excesses and fluctuations.
Part-Time Tutor
Student - Jeremiah, William
03.2022 - 12.2018
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure
- Supported students with helpful study habits and exam strategies
- Provided homework assistance
- Range of subjects: Mathematics, Chinese Language, Programming C, C#, Computer Software Installation
Sergeant
National Cadet Corps Staff, Ngee Ann Secondary School
01.2017 - 01.2018
- Platoon Sergeant of Secondary 3 students
- Best Unit Award 2017 - Gold Award
Computer repair assistant
ACEFIX Pte Ltd
03.2017 - 08.2017
- Provided broad selection of services for customers: Laptop & Desktop computer troubleshooting and repair
- Assembly of new desktop computer
- Software support (i.e., Windows reinstallation)
Education
Diploma - Aerospace Electronics
Ngee Ann Polytechnic Singapore
Singapore05.2022
GCE Ordinary Level -
Ngee Ann Secondary School
Singapore12.2018
Bachelor of Science - Bachelor of Technology (Electronics Engineering)
National University of Singapore
Singapore12.2027
Skills
- Programming C, C#
- WinForms
- Excel - Perfect
- VBA Programming
- PivotTable
- Word
- PowerPoint
- Visio
- First Aid
- Class 3 Driving License
- Computer Hardware & Software
- Work individually or in teams
Languages
English
English
English
Certification
- 2023-First Aid Provider
- 2023-CPR and AED Provider
- 2022-Visual Basic Application
- 2021-Airside Safety
- 2020-Aviation Safety
- 2017-Senior Specialist Leader Course
- 2013-Flight Experience Achievement
Timeline
Service Engineer
Regional Business Network Pte Ltd
01.2023 - Current
Part-Time Tutor
Student - Jeremiah, William
03.2022 - 12.2018
Student Advisor
Ngee Ann Polytechnic
10.2021 - 05.2022
Part-Time Tutor
Singapore Students - Jeremiah He , William Soh...
04.2021 - 09.2021
Student Internship
SATS Ltd
02.2021 - 02.2022
Logistics Head
Astronomy Club - Ngee Ann Polytechnic
08.2019 - 02.2020
Part-Time Tutor
Student - Jeremiah
06.2019 - 08.2020
Computer repair assistant
ACEFIX Pte Ltd
03.2017 - 08.2017
Sergeant
National Cadet Corps Staff, Ngee Ann Secondary School
01.2017 - 01.2018
Diploma - Aerospace Electronics
Ngee Ann Polytechnic Singapore
GCE Ordinary Level -
Ngee Ann Secondary School
Bachelor of Science - Bachelor of Technology (Electronics Engineering)
National University of Singapore
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