Qiang Ben
Summary
Dedicated and creative hair stylist with more than 10 years of relevant experience in providing exceptional salon services. Seeking to contribute my expertise in hair cutting, hair coloring and styling to a dynamic salon team, while exceeding client expectations.
Overview
12
12
years of professional experience
Work History
Senior Hairstylist
M Nature
07.2023 - Current
- Initiated and engaged clients in conversations as part of personalized service.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
Saloon Manager
Hair Saloon In China
01.2019 - 06.2023
- Provide high-quality hair services to clients, including haircuts, color treatments and styling.
- Conduct thorough consultations to understand client's needs and preferences.
- Maintain client records and track preferences
- Managed and motivated employees to be productive and engaged in work, which includes mentor and train junior stylists in cutting-edge techniques and client interaction.
- Consistently meet or exceed monthly sales and service targets.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Senior Stylist
Hair Saloon In Beijing
01.2012 - 12.2019
- Provide high-quality hair services to clients, including haircuts, color treatment, and styling
- Conduct thorough consultations to understand clients' needs and preferences.
- Maintain client records and tract product inventory.
- Mentor and train junior stylists in cutting-edge techniques and client interaction.
- Have a proven track record in meeting monthly sales target.
Education
No Degree - Diploma in Hair Styling
Changchun Vocational Technical School
Changchun, Jilin, China 13010212.2012
Skills
- Customer Needs Assessments
- Customer Satisfaction
- Customer Preferences
- People Management
- Outlet Management
Timeline
Senior Hairstylist
M Nature
07.2023 - Current
Saloon Manager
Hair Saloon In China
01.2019 - 06.2023
Senior Stylist
Hair Saloon In Beijing
01.2012 - 12.2019
No Degree - Diploma in Hair Styling
Changchun Vocational Technical School
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