Qhing Xhyuan Tam
Summary
Dynamic Sales Executive with a proven track record at Love & Bravery, excelling in lead prospecting and business development. Adept at converting casual shoppers into loyal customers through exceptional product knowledge and relationship building. Skilled in sales management, consistently exceeding sales goals and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Executive
Love & Bravery
11.2024 - Current
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Proactively identified opportunities and nurtured leads, achieving above-target sales performance
- Developed and maintained strong working relationships with professionals within assigned territory.
- Maintained current knowledge of evolving changes in marketplace.
Assistant
Ban Hock Tong TCM
01.2023 - 09.2023
- Answered incoming phone calls or walk-in customer to process registering customer, getting related information and pass to doctor.
- Greeted guests in with friendliness and professionalism.
Sales Agent
Hong Leong Assurance Berhad
02.2022 - 12.2022
- Assisted call-in customers with questions and orders.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Explained features and advantages of HLA products or services to promote sales.
- Monitored service after sale and implemented quick and effective problem resolutions.
Sales Executive
Dahuicang Sdn Bhd
01.2022 - 02.2022
- Researched sales opportunities and possible leads to exceed sales goals.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
UEC - UEC
Foon Yew High School
Malaysia, JB12-2021
Skills
- Lead prospecting
- Business development and planning
- Sales funnel management
- Sales and market development
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Elementary (A2)
Timeline
Sales Executive
Love & Bravery
11.2024 - Current
Assistant
Ban Hock Tong TCM
01.2023 - 09.2023
Sales Agent
Hong Leong Assurance Berhad
02.2022 - 12.2022
Sales Executive
Dahuicang Sdn Bhd
01.2022 - 02.2022
UEC - UEC
Foon Yew High School
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