Results-driven electro-mechanical engineer with over a decade of experience across various industries. Skilled in problem-solving under tight deadlines, analyzing issues, and providing effective solutions. Proficient in managing manpower, safety protocols, and project goals to ensure successful outcomes. Accomplished Inside Sales Executive with a deep understanding of client needs and market dynamics. Proven track record of cultivating strong customer relationships, boosting sales figures, and aligning communication strategies with team objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Inside Sales Executive, Sales Support Heat, Boiler Retrofit & Repair, Business Unit Heat & Gas System
Alfa Laval pte ltd
09.2023 - Current
Lead Generation & Qualification: Identify and qualify potential leads through various channels such as emails, external sales & client visits
Customer Relationship Management: Maintain and update the OneCRM system with customer interactions and sales activities.
Sales Support: Assist the sales team (SEA, Japan, S. Korea, Hong Kong & Taiwan) with preparing quotes, processing purchase orders, and ensuring timely delivery of products.
Upselling & Cross-selling: Promote additional products (WHR) and services to existing customers to maximize sales opportunities.
Product Knowledge: Stay updated on the latest product features and industry developments to effectively communicate value propositions to customers.
Sales Reporting: Prepare and present sales reports to team, highlighting key metrics and performance indicators.
Customer Service: Address customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction.
Event Participation: Attend industry events, educational workshops, and online courses to network and stay informed about industry trends.
Strong communication and interpersonal skills
Proficiency in CRM software
Ability to work independently and as part of a team.
Analytical and problem-solving skills
Knowledge of heat and gas systems
Engineer, Production (Mechanical)
Sembcorp Marine Ltd, Tuas Boulevard Yard
06.2022 - 08.2023
Engineer for mechanical equipment installed on new build vessels
Prepare preservation procedure/inspection for all mechanical equipment on new vessels
Plan work at site based on procedure provided & allocate manpower for different projects
Monitor & Report daily and monthly work progress
Monitor & have control of incoming and outgoing manpower, materials, and tools
Manage the preservation schedule and quality of job carried out
Ensure preservation activities are carried out in full compliance with approved procedures in a safe manner
Client interface at site and liaise with engineering and vendor on technical queries raised by clients as and when required
Attend meetings to discuss improvements with clients, contractors, and other engineers.
Provide solution and training to workers to ensure preservation activities are carried out successfully.
Recommend use of VCI and rust removal methods to ensure high shelf life of equipment is maintain throughout the project
Currently working on multiple projects, including key projects such as Shell whale project and Brassavola LNG bunker vessel.
Preservation Engineer
Deva Preservation Services Pte Ltd
10.2021 - 04.2022
Recommend appropriate preservation solutions
Prepare estimations for quotations
Plan work at site based on inputs provided
Monitor & Report daily progress & have control of incoming and outgoing manpower, materials, and tools
Client & HQ interface at site
Manage the preservation technicians & ensure preservation activities are carried out in full compliance with approved procedures in a safe manner
Attend meetings to discuss improvements with clients, contractors, and other engineers.
Visit sites for presentation and demo with sales team
System Executive
NCS Pte Ltd
11.2018 - 10.2021
Planned and executed maintenance for Navigational aids worth over $100k.
Attended meetings to discuss improvements with clients, contractors, and other engineers.
Planned and managed the test, measurement and diagnostic equipment that are required in carrying out preventive and corrective maintenance of various systems
Analysed problems and offered mechanical solutions to existing problems.
Sourced for compatible parts for unserviceable components and implemented cost-effective device modifications.
Assistant Engineer
SMRT Corporation Pte Ltd
09.2015 - 10.2018
Operated the track tamping machine to correct track alignment and minimize lining, cross-level & leveling errors. To conduct track survey & alignment verification to correct twist errors on track
Assisted with identifying unsatisfactory standards on newly installed rails and planned and executed corrective actions
Analysed data to determine if design specification were met within safety standards and advised additional actions when deem necessary.
Monitored progress of maintenance schedule and machine functionality and reported any issues to senior managers
Worked closely with project managers, engineers, technicians to ensure consumer needs were fulfilled and safety standards were honored.
Air Force Engineer
Republic of Singapore Air Force
12.2009 - 06.2015
Carry out daily inspection, scheduled servicing, troubleshooting, corrective maintenance on aircraft arresting equipment& airfield lighting. Maintenance includes hydraulic systems, pneumatic systems & electrical circuits
Team 2IC assisting the Team IC in planning in terms of manpower, spares, POL for higher level servicing & leading those maintenance works
Monitored, evaluated, and enhanced individual and team performance
Ensuring new OJTs are properly trained and can be qualified within their required period, monitoring their progress & giving them advise & motivation
Education
Bachelor of Engineering with (Hons) - Electro-Mechanical Engineering
Business Development Manager - Food Systems at Alfa Laval Nordic A/S / Alfa Laval Copenhagen A/SBusiness Development Manager - Food Systems at Alfa Laval Nordic A/S / Alfa Laval Copenhagen A/S