Putri Syaztasha
Summary
Multifaceted associate with an extensive background in a variety of office administration duties. Works well in high-pressure settings with minimal supervision. Detail-oriented and quality-focused professional with proven interpersonal and communication skills.
Overview
8
8
years of professional experience
Work History
Client Associate
The Learning Lab
07.2017 - Current
- Enrolling students and assisting with academic program selection
- Maintaining close liaison with all other departments in order to have a good understanding of the operational flow and ensure a seamless client experience
- Develop great rapport with clients and build brand loyalty
- Taking ownership of customers’ problems and following through effectively and efficiently to resolution within the SLAs
- Mentored and trained new employees
- Other administrative-related matters – Filing, printing, copying, binding, and responding to emails
- Take ownership of assigned ad hoc tasks and projects.
Concierge
Rice Fields Pte Ltd
01.2016 - 07.2017
- Provide clients with information about the product(s)
- Attend inquiries and appointments with material planners
- Ensure all necessary equipment is maintained properly for day-to-day operations
- Provide support to management as required
- Coordinates clients’ requests for special services
- Handle clients’ complaints and solve issues to the degree possible
- Did Sales as well.
- Sending/ Proofread EDMs
Education
Diploma - Mass Communications
Kaplan Higher Education
Higher NiTEC - Engineering (Computer/ Telecommunication
Institute of Technical Education
Skills
- Effective communication
- Time management
- Teambuilding & Training
- Adaptability
- Self-Control
Timeline
Client Associate
The Learning Lab
07.2017 - Current
Concierge
Rice Fields Pte Ltd
01.2016 - 07.2017
Diploma - Mass Communications
Kaplan Higher Education
Higher NiTEC - Engineering (Computer/ Telecommunication
Institute of Technical Education
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