Overview
Work History
Education
Skills
Awards and Acknowledgements
Timeline
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Putri Natasya Bte Halid

Overview

5
5
years of professional experience

Work History

Guest Service Executive

Amara Sanctuary Resort, Singapore
Singapore
10.2025 - Current
  • Manage guest check-in/check-out and registration records
  • Respond promptly to guest inquiries and requests
  • Coordinate with housekeeping, F&B and other departments
  • Process payments, issue receipts and maintain accurate records
  • Assist with reservations and room assignments

Management Trainee

Amara Sanctuary Resort, Singapore
Singapore
09.2024 - 09.2025
  • Supported daily operations and compliance with hotel standards
  • Assisted in training new staff and enforcing company policies
  • Handled operational tasks and improved work efficiency
  • Gained exposure to hospitality workflows and management practices

Retail Assistant

6IXTY 8IGHT
01.2024 - 09.2024
  • Supported full-time staff when required
  • Packed and prepared online orders accurately
  • Managed fitting room duties and maintained store tidiness

Customer Care Officer

Singapore Telecommunications Limited (Singtel)
03.2023 - 10.2023
  • Handled inbound/outbound calls for Ministry of Manpower work permit matters
  • Provided clear information and addressed inquiries effectively
  • Resolved issues and escalated complex cases when necessary

Call Agent

Tele-Centre Services
12.2021 - 03.2022
  • Handled calls for Health Promotion Board regarding device tracker inquiries
  • Escalated cases to supervisors for further action

Admin Assistant (Internship)

PC Dreams Pte Ltd
09.2021 - 10.2021
  • Managed product listings across multiple e-commerce platforms
  • Edited product photos for online upload
  • Updated product details and specifications in Excel spreadsheets

Education

Part-Time Diploma -

Singapore Polytechnic
04-2027

Work Study Diploma -

Singapore Polytechnic
10-2025

NITEC - Business Administration

Institute of Technical Education (ITE)
02-2022

Skills

  • Communication & Interpersonal Skills
  • Independent Work & Team Collaboration
  • Leadership & Problem Solving
  • Basic Administration & E-Commerce Support
  • Microsoft Office (Excel, Word)

Awards and Acknowledgements

All Singapore Secondary Mathematics Competitions (2017, 2019), Subject Prize – Secondary 3 NT: Basic Malay, Elements of Business Skills, Mathematics (2018), Gan Clan Academic Awards (2016, 2017, 2018), Top in Class – Secondary 3 (2018), Edusave Scholarship (2016, 2017, 2018), Subject Prize – Secondary 2 NT: Mathematics (2017), Top in Stream & Top in Class – Secondary 2 NT (2017), Gan Hock Hye Memorial Award – Secondary 2 Merit Award (Silver)

Timeline

Guest Service Executive

Amara Sanctuary Resort, Singapore
10.2025 - Current

Management Trainee

Amara Sanctuary Resort, Singapore
09.2024 - 09.2025

Retail Assistant

6IXTY 8IGHT
01.2024 - 09.2024

Customer Care Officer

Singapore Telecommunications Limited (Singtel)
03.2023 - 10.2023

Call Agent

Tele-Centre Services
12.2021 - 03.2022

Admin Assistant (Internship)

PC Dreams Pte Ltd
09.2021 - 10.2021

NITEC - Business Administration

Institute of Technical Education (ITE)

Part-Time Diploma -

Singapore Polytechnic

Work Study Diploma -

Singapore Polytechnic
Putri Natasya Bte Halid