Dynamic individual with 13 years experience in the crewing industry. Talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
16
16
years of professional experience
Work History
Assistant Crewing Superintendent
Columbia Shipmanagement Singapore Pte Ltd
11.2022 - Current
Maintain a weekly overview of crew certifications and visa records.
Verification that all seafarers are trained and sufficiently qualified in full compliance with STCW regulations, flag state requirements and company's internal requirements.
Verification that all seafarers have passed a medical examination performed by a qualified doctor based on company's panel of clinics.
Arranging and monitoring travel arrangements for seafarers, including visa requirements
Issue Seafarers Employment Agreements and ensuring duly signed and understood by Seafarer.
Maintain and oversee seafarer records in company's data management system
Informing Crew Accounts on any changes of employment status, including sign on and sign off
Updating and maintain data in Singapore's MPA system for Singapore flag vessel
Opening and closure of ESI for Singapore's MPA system
Application for various flag state documents, (Liberian, Panama, Singapore, Marshall Island, Hong Kong, Cyprus.)
Arrangement of Cash to Master and maintain overview
Liasing with vessel, owners, operators, port agents on suitable date of crew change.
Arrangement of Interview for Senior Officers
Arrangement of Briefing prior to joining vessel for Senior Officers.
Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
Established successful procedures for day-to-day operations and long-term planning.
Closure and confirmation for crew sign on and off for each crew change
Internal auditor for company's audit of various departments
Personnel Planner
Heerema Marine Contractors Staffing Asia Pte Ltd
01.2014 - 11.2022
Planning & execution of training based on the latest MLC & STCW95 requirements
Developed the internal training matrix.
To ensure documentation renewals are according to the latest STCW95 requirements.
Planning & execution of Visas required for crew travel. (US, Angola, India, Indonesia, Schengen Visa)
Liaise and maintain good relationship with training centres and subcontractors.
To keep an overview and advise on logistics of the crew.
To maintain an accurate overview on crew planning, project/vessel related demands and in coordination with HQ Leiden and the directive of the Crewing Manager.
To arrange logistics of crew including travel, accommodation & visa requirements.
To provide necessary support to crews.
To prepare visa applications and ensure visa requirements are strictly adhered to.
To prepare crew travel letters.
To be on standby outside of normal working hours responding to calls and other work requirements.
To conduct new hire briefing and presentations on contract formalities.
To confirm crew travel and liaise with other logistic providers.
To support any crew administration tasks.
To keep an adequate quarterly planning on tasks.
Planning & execution of Watchkeeping ratings, Certificates of Competency for Engine & Deck personnel.
Liaise with Malaysian Maritime Department with regards to crew documentations.
Maintain records in OCS & SAP HR.
Provide a monthly overview on training for the department to monitor progress.
Input training, medical & miscellaneous days in OCS to capture crew’s movements.
Conduct Incident & Injury Free training for crews and other office personnel.
Assistant Personnel Planner
Heerema Marine Contractors Staffing Asia Pte Ltd
01.2012 - 01.2014
Execution of accommodation, transport and medical bookings.
Liaise with overseas & local vendors
Email and notify crew on rosters, medical & training schedules.
Administration and assist in payroll of crew.
Monitor expiration of crew documentations.
Create LOI’S, travel letters and other relevant documentation required for crew travels.
Involved in the set up of the ICHTHYS project in Batam, Indonesia in handling manpower & HR matters.
Conduct yard visits & vessel visits to oversee proper documentations are in place.
Promoted to Personnel Planner in Jan 2014
Guests Services Executive
Marina Bay Sands Hotel & Casino
01.2011 - 12.2011
Handling portfolio of Indonesian VIP guests.
Handle check in & check out of guests.
Mentoring & training of new hires & interns.
Handling inventory of 2561 rooms and blocking out rooms for guests.
Handle reservations using LMS system.
Handling complaints and ensure great service recovery rendered.
Winner of multiple Excellent Service awards during my employment.
Front Office Supervisor
Hilton Hotel Singapore
05.2009 - 12.2010
Handle check in & check out of guests.
Handling complaints and ensure great service recovery rendered.
Supervise and mentor new hires & interns.
Winner of multiple Excellent Service awards during my employment.
Running shifts and in charge of individual tasks during each shifts.
Education
Certificate - Internal Auditor of an Integrated Management System (ISM, ISPS, MLC, ISO 9001, ISO 14001, and ISO 45001)
DNV
01.2024
Certificate - Crewing Management
DNV
01.2023
Certificate - Introduction to the Maritime Industry
DNV
01.2023
Certificate - Proficiency in Designated Security Duties
Emergency Control Maritime Training BV
01.2022
WSQ Certificate - Para-Counselling (Advanced)
Blended Concept Pte Ltd
01.2022
WSQ Certificate - Para-Counselling (Basic)
Blended Concept Pte Ltd
01.2021
Diploma - Maritime Studies
Institute of Maritime & Business Management
01.2019
Certificate - Proficiency Ship Security Awareness
STEi Institute
01.2019
Certificate - Maritime HR
Singapore Shipping Association
01.2017
WSQ Certificate - Workplace Safety & Health
NTUC Learning Hub
01.2017
Diploma - Hotel Management
Confederation of Tourism & Hospitality College
01.2009
Cambridge GCE O Levels - undefined
West Spring Secondary School
01.2007
Skills
Microsoft Office: Word, PowerPoint, Excel, Visio
SAP HR
OCS
Incident & Injury Free Certified Trainer
Seacrew
CAPE
Certified para counsellor
Internal auditor
Additional Information
23 July 1991
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Chinese (Mandarin)
Beginner (A1)
References
Azlan, Kasim, Senior Crewing Officer, 9850 3220
EXPECTED SALARY
SGD 5500
Timeline
Assistant Crewing Superintendent
Columbia Shipmanagement Singapore Pte Ltd
11.2022 - Current
Personnel Planner
Heerema Marine Contractors Staffing Asia Pte Ltd
01.2014 - 11.2022
Assistant Personnel Planner
Heerema Marine Contractors Staffing Asia Pte Ltd
01.2012 - 01.2014
Guests Services Executive
Marina Bay Sands Hotel & Casino
01.2011 - 12.2011
Front Office Supervisor
Hilton Hotel Singapore
05.2009 - 12.2010
Certificate - Crewing Management
DNV
Certificate - Introduction to the Maritime Industry
DNV
Certificate - Proficiency in Designated Security Duties
Emergency Control Maritime Training BV
WSQ Certificate - Para-Counselling (Advanced)
Blended Concept Pte Ltd
WSQ Certificate - Para-Counselling (Basic)
Blended Concept Pte Ltd
Diploma - Maritime Studies
Institute of Maritime & Business Management
Certificate - Proficiency Ship Security Awareness
STEi Institute
Certificate - Maritime HR
Singapore Shipping Association
WSQ Certificate - Workplace Safety & Health
NTUC Learning Hub
Diploma - Hotel Management
Confederation of Tourism & Hospitality College
Cambridge GCE O Levels - undefined
West Spring Secondary School
Certificate - Internal Auditor of an Integrated Management System (ISM, ISPS, MLC, ISO 9001, ISO 14001, and ISO 45001)