Puteri Hafshah
Summary
I am a Year 3 student pursuing Diploma in Real Estate Business at Ngee Ann Polytechnic. I have keen interest and possess knowledge and skills in valuation, facilities, real estate marketing and property management.
Outside of my studies, I have interests in real estate. From time to time,
I conducted independent research on sustainable housing practices and their impact on property values. This research has kept me informed about the latest industry trends and innovations.
I am seeking an internship position in the real estate sector to enhance property management experiences and drive business objectives
Overview
6
6
years of professional experience
Work History
Sales Associate
PeopleUp Singapore
Singapore, Singapore
06.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Retail Sales Associate
IKEA Alexandra
Singapore
10.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Health Care Assistant
Raffles Medical Group
Singapore, Singapore
01.2022 - 04.2022
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
Food and Beverage Associate
Eighteen Chefs
Singapore, Singapore
05.2019 - 03.2022
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Participated in regular team meetings focused on refining service strategies.
- Provided comprehensive training to new staff members, fostering a culture of teamwork and professionalism within the establishment.
Retail Worker
Cotton On Clothing
Singapore
10.2018 - 03.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
REAL ESTATE BUSINESS
Ngee Ann Polytechnic
535 Clementi Rd, Singapore 59948907-2025
Banking And Finance
ITE COLLEGE CENTRAL
2 Ang Mo Kio Dr, Singapore 56772003-2022
Business Services
ITE College West
1 Choa Chu Kang Grove, Singapore 68823612-2019
Skills
- Customer service
- Microsoft dynamics 365
- Graphic design fundamentals
- Operating system expertise
- Video editing capabilities
- Big data analytics
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Critical thinking
- Microsoft teams
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Additional Information
REFERENCES
Mr. Alfred Tan
Senior Advisor (Student Development)
School of Design & Environment
Ngee Ann Polytechnic
Telephone Number: 6460 8084
Email Address: Alfred_TAN@np.edu.sg
Mr. Tan Kok Ling
Course Chair
Diploma in Real Estate Business
School of Design & Environment
Ngee Ann Polytechnic
Telephone Number: 6460 8443
Email Address: Alagu_SUNDARAM@np.edu.sg
Mr. Sim Peng Yam Kenneth
Senior Manager (Head Career Coach)
School of Design & Environment
Ngee Ann Polytechnic
Telephone Number: 6460 7530
Email Address: Kenneth_SIM@np.edu.sg
Timeline
Sales Associate
PeopleUp Singapore
06.2023 - Current
Retail Sales Associate
IKEA Alexandra
10.2022 - 04.2023
Health Care Assistant
Raffles Medical Group
01.2022 - 04.2022
Food and Beverage Associate
Eighteen Chefs
05.2019 - 03.2022
Retail Worker
Cotton On Clothing
10.2018 - 03.2019
REAL ESTATE BUSINESS
Ngee Ann Polytechnic
Banking And Finance
ITE COLLEGE CENTRAL
Business Services
ITE College West