Priyanka Sharma

• Company Overview: A lifestyle photography portal www.afewgoodclicks.net
• Managed customer relationships, ensuring seamless communication and personalized service.
• Increased brand visibility and market penetration by developing and executing comprehensive marketing strategies.
• Established and maintained strong relationships with customers, vendors and strategic partners.

• Company Overview: Top Indian restaurants located in the heart of London, serving over 1,00,000 customers every year with an annual turnover of £10 million. www.cinnamonclub.com, www.anisebar.com, www.cinnamonsoho.com, www.cinnamon-kitchen.com, www.viveksingh.co.uk
• Develop & implement SEM strategies to optimize multiple websites with current best practices.
• Conducted market research to identify trends, competitor strategies, customer needs, and potential opportunities for growth in the digital landscape.
• Increased website traffic with targeted SEO strategies and keyword research.

Company Overview: www.cinnamonclub.com, www.cinnamon-kitchen.com, www.cinnamonsoho.com

• Heading the Marketing and Sales division to drive overall company marketing strategies and develop effective marketing plans that expands customer base and revenue.
• Lead, define, and deliver the annual marketing and branding plan with a budget of over £300K.
• Accountable for Social Media Marketing, Email Marketing, Website Management, and Affiliate Marketing to drive customer acquisition.
• Review, monitor, and control PR, SEO, PPC, Creative Design, Print Media through external agencies.
• Enhanced brand recognition by implementing innovative marketing strategies and campaigns.
• Led creative development of promotional materials including print collateral, digital assets, and event-related materials, bolstering brand awareness.

Company Overview: A Kempinski Hotel, Bangalore, India www.theleela.com/hotel-bangalore

• Achieved higher client satisfaction ratings through consistent communication and problem resolution.
• Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
• Organized joint sales calls with current customers and outside vendors.
• Met with average of 10clients per week consistently, resulting in 20% client retention rate.
• Negotiated prices, terms of sale and service agreements.

Company Overview: Bangalore, India www.oberoihotels.com/oberoi_bangalore/

• Managed all aspects of event planning, from menu selection to logistics coordination, ensuring smooth execution and positive guest experiences.
• Increased event bookings by effectively promoting catering services to potential clients.

Company Overview: Jaipur, India www.oberoihotels.com/oberoi_rajvilas

• Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.