Pritam D. Singh
Summary
Adobe Suite An accomplished small business owner with 16+ years of experience in business management, finance, and leadership. My proven success spans various sectors, including banking. Additionally, I have showcased my entrepreneurial prowess by establishing and sustaining a successful logistics business for 5 years. This hands-on experience has equipped me with a deep understanding of managing intricate transportation logistics including the responsible handling of heavy vehicles and sensitive materials. My well-rounded skill set includes exceptional analytical and problem-solving abilities, consistently surpassing benchmarks and achieving outstanding outcomes.
Overview
12
12
years of professional experience
Work History
ons
- Manager
- As an essenal member of the senior management team, I reported directly to the co-founder and took on the pivotal responsibility of ensuring compliance with crucial statutory and mandatory requirements for both opera- ons and projects
- Led a team of 22 members
- Developed cost esmates and resource plans
- Managed and supervised external contractors during project execuon
- Led the seamless deployment of 562 access points across 28 project sites throughout Malaysia and Singapore
- These sites include venues like shopping malls, hotels, and F&B outlets
- Played a key role in negoang a crical broadband partnership agreement with Malaysia's top broadband provider
- Developed the access point deployment process, site survey checklist, and established well-defined guidelines.
Assistant Manager
HSBC
01.2015 - 01.2018
- Management Reporng
- Managed the monthly submission of billings and the annual rolling operaons plan to the finance department
- Compiled monthly, quarterly, and annual KPIs for a division encompassing 36 processes and 311 staff members
- Led the team responsible for preparing the monthly presentaon for the VP, subsequently submied to the
- Senior Manager of Operaons
- Served as the primary point of contact for the Business Conngency Plan of enre division
- Parcipated in weekly conference calls with business counterparts to discuss performance raos and key highlights., Bermuda Accounts Opening
- Led a team of fieen staff members
- Achieved and exceeded team targets and operaonal objecves, ensuring strict adherence to company policies and procedures
- Produced comprehensive weekly and monthly reports on branch performance
- Conducted annual staff performance reviews to evaluate and enhance team members' capabilies.
Assistant Manager
01.2011 - 01.2014
- Management Reporng
- Developed the monthly Business Scorecard (BUS), assessing the performance of enre division
- Designed the Management Informaon Dashboard, aggregang data from the BUS to offer VP's a comprehensive view of departmental performance within a single Excel worksheet
- Led the team responsible for creang the Centre Wide KPI Scorecard, evaluang employee performance through metrics such as rate per hour, accuracy, producvity, compliments, complaints, and operaonal losses.
Trainer - Risk Advisor
01.2008 - 01.2010
- Led successful training programs for new hires, ensuring a smooth transion to full operaonal capacity
- Conducted ongoing performance assessments of trainees, ensuring connuous improvement and alignment with goals
- Collaborated with Assistant Manager of Operaons to opmize best pracce templates and enhance risk advisory workflow.
Global Support Execuve - Risk Advisor
HSBC
01.2006 - 01.2008
- I was accountable for evaluang the financial performance of, 's clients in the United Kingdom
- This involved precisely inpung their annual financial statements into the Credit Assessment Risk Management system (CARM)
- Subsequently, CARM would generate a risk assessment report and determine their borrowers' rangs.
Education
High School Diploma -
SMK Sri Utama
Malaysia2000
Skills
- SKILLSABOUT ME
- CAREER HISTORY
- 2018 - Current Pritz Pty Ltd
- Small business owner
- Established and sustained a successful small-scale logiscs enterprise over the course of five years In charge of
- Both financial and operaonal aspects Serving clients including Fedex and Australia Post
- O2O Commerce Sdn Bhd
- O2O Commerce funcons as a digital markeng plaorm, specialized in delivering precision markeng soluons
- To SMEs Its primary objecve is to enhance the flow of traffic between online and offline channels, working both
- Ways Addionally, the plaorm offers valuable Big Data insights through the provision of complimentary WiFi
- Services at specific hotspots
- Fluent in [Language]
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Indonesian
Advanced (C1)
Punjabi
Advanced (C1)
Tamil
Intermediate (B1)
Timeline
Assistant Manager
HSBC
01.2015 - 01.2018
Assistant Manager
01.2011 - 01.2014
Trainer - Risk Advisor
01.2008 - 01.2010
Global Support Execuve - Risk Advisor
HSBC
01.2006 - 01.2008
ons
High School Diploma -
SMK Sri Utama
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