Summary
Overview
Work History
Education
Skills
Websites
Awards
Personal Information
Certification
Timeline
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Priscilla Paul

Singapore

Summary

Results-driven and detail-oriented professional with 8 years of experience in managing inventory operations to optimize supply chain efficiency, alongside 9 years of expertise in biological processes and laboratory practices. Familiar with ERP systems, including NAV and Business 365. Strong communicator with excellent customer service skills. Seeking to leverage my experience and knowledge to contribute to the success and growth of your company

Overview

12
12
years of professional experience
1
1
Certification

Work History

Data Processing Specialist

Iron Mountain Data Center
09.2024 - 12.2024
  • Assisted the team lead in supervising and leading a team of 20 analysts
  • Digitized, extracted, classified, and verified data from documents with high accuracy
  • Improved productivity by reducing manual errors and increasing processing speed
  • Maintained data integrity and compliance with industry standards

Technical Specialist

Procter & Gamble (P&G)
12.2023 - 05.2024
  • Enable consumer test product shipments and test placements for Team projects
  • Assist and execute test submissions (documentations & test samples), conducting some repeatable assessments for team projects and routine & repetitive basic laboratory measurements / experiments for product assessments
  • Maintenance & management of Inventory

Laboratory Specialist

Cordlife Group Ltd
01.2019 - 11.2023
  • Head of Inventory

- Managed end-to-end inventory operations, including procurement, storage, and distribution

- Developed and enforced inventory control policies to ensure compliance with industry standards

- Conducted regular audits to maintain inventory accuracy and resolve discrepancies

- Negotiated favorable terms and built strong relationships with suppliers.

- Trained and mentored team members to enhance inventory management skills and foster continuous improvement

Laboratory Biotechnologist

Cordlife Group Ltd
02.2014 - 12.2018
  • Processing of Umbilical Cord Blood (UCB) via Sepax 2 and Umbilical Cord Lining (UCL) samples for cryopreservation
  • Operated Sysmex to obtain nucleated cell counts from UCB
  • Reviewed client dockets, generated reports, and handled data entry
  • Maintained documentation and prepared reagents in compliance with SOPs

Customer Service Agent

Changi Airport
03.2013 - 02.2014
  • Assisting with day-to-day operations at arrival/departure gate services
  • Maintain a positive, empathetic, and professional attitude towards customers and their queries at all times
  • Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation

Education

Bachelors of Business - Management and Criminology

Murdoch University
Singapore
02.2022

Diploma in Biomedical Sciences - Medical Technology

Republic Polytechnic
Singapore
05.2013

Skills

    Microsoft Office Proficient

    ERP systems

    Inventory Management

    Vendor Relations

    Laboratory Processing Techniques and Practices

    Planning and Coordination

    Time management

    Observational Skills

    Adaptability

    Team Player

Awards

  • Best Laboratory Processor (Gold)
    Awarded in 2018, 2019, and 2022
  • Best Quarter Laboratory Processor
    Awarded in 2022

Personal Information

Driving License: Class 3A

Certification

Phlebotomy Course

Timeline

Data Processing Specialist

Iron Mountain Data Center
09.2024 - 12.2024

Technical Specialist

Procter & Gamble (P&G)
12.2023 - 05.2024

Laboratory Specialist

Cordlife Group Ltd
01.2019 - 11.2023

Laboratory Biotechnologist

Cordlife Group Ltd
02.2014 - 12.2018

Customer Service Agent

Changi Airport
03.2013 - 02.2014

Phlebotomy Course

Bachelors of Business - Management and Criminology

Murdoch University

Diploma in Biomedical Sciences - Medical Technology

Republic Polytechnic
Priscilla Paul