To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker with strong organizational skills eager to secure Office Administrative position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dental Assistant
TOOFDOCTOR (PINNACLE) PTE.LTD
10.2023 - Current
Enhanced patient comfort by providing gentle and thorough dental cleanings.
Streamlined appointment scheduling for increased efficiency and reduced wait times.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Contributed to office organization by maintaining accurate patient records and updating files regularly.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Sterilized rooms and prepped equipment and instruments for procedures daily.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Prepared patient x-rays and images for dentist review.
Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
Recruiter and Office Admin
Promaids
08.2022 - 10.2023
Increased candidate placements by developing and maintaining relationships with clients and MDW candidates.
Improved employee retention rates through thorough MDW candidate screening and interview techniques.
Streamlined communication between candidates and employer, leading to higher satisfaction on both sides.
Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
Maintained compliance with federal and state employment laws during entire recruitment process.
Conducted phone interviews to assess applicants (MDW) relevant knowledge, skills, experience and aptitudes.
Coordinated schedules to arrange management interviews with applicants.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Improved office efficiency by effectively managing internal communications and correspondence.
Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Account Payable
Grand Central Enterprise
02.2012 - 02.2023
Make a payment to suppliers and utilities and claims
Stock Audit
Prepare excel sheet for reconciliations
Project Admin Cum Office Admin Assistant
Konsortium Bumi Consultant & Services
03.2021 - 08.2022
Project Admin
Prepare the tender together with a team and liaise with involves in the tender.
Study the budget and requirement of the tender.
Prepare and compile the tender before submitting to team leader for presentations
After tender is approved by management, compile and submit before due
Office Admin
Leading and guiding interns in Admin department and assigned interns to each their respective fields
Prepare the interns evaluations reports for the department manager to approved
Prepare the certificates, schedule, attendance, activities for the interns
Filing, recording and archive company's documents
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Monitored and ordered supplies and materials to keep office well stocked.
Ordered and distributed office supplies while adhering to fixed office budget.
Account Assistant
Mahsuri Ria Sdn Bhd
05.2016 - 02.2021
Enhanced financial reporting accuracy by diligently reconciling accounts and analyzing discrepancies.
Assisted in the preparation of accurate financial statements, ensuring compliance with regulations and guidelines.
Used advanced software (SQL) to prepare documents, reports, and presentations.
Managed invoices, payments and deposits, maintaining accurate expenditure records.
Reconciled bank statements and credit card accounts for accuracy and completeness.
Validated and recorded invoices and resolved discrepancies with vendors.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements
Reviewed figures, postings and documents for correct entry, completeness and accuracy
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Housekeeping Coordinator
Harbor View Hotel, Kuching
02.2012 - 02.2013
Improved overall efficiency of the housekeeping department by optimizing scheduling practices based on occupancy levels and staff availability.
Managed lost and found items effectively, ensuring timely return of belongings to guests when possible.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Completed schedules, shift reports, and other business documentation.
Placed orders for housekeeping supplies and guest toiletries.
Worked with front desk to respond promptly to all guest requests.
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Managed laundry sorting, washing, drying, and ironing.
Restocked room supplies such as facial tissues for personal touch with every job.
Scheduled and prioritized tasks to staff, overseeing work completion.
Education
BBA - Business Administration And Management
Twintech International University College (IUCTT)
Malaysia
06.2012
Skills
Patient Services
Patient Relations
Procedure Support
Clinical Support
Dental Office Administration
Sanitation Protocols
Patient Data Gathering
Inventory Management
Patient Scheduling
Office Management
Dental Staff Assistance
Office Administration Duties
Attention to Detail
Customer Service
Customer Service Orientation
Professionalism and Etiquette
Counseling (MDW and Employer)
Certification
Licensed Recruiter (CEI)
LCCI Accounting
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Indonesian
Advanced (C1)
Timeline
Dental Assistant
TOOFDOCTOR (PINNACLE) PTE.LTD
10.2023 - Current
Recruiter and Office Admin
Promaids
08.2022 - 10.2023
Project Admin Cum Office Admin Assistant
Konsortium Bumi Consultant & Services
03.2021 - 08.2022
Account Assistant
Mahsuri Ria Sdn Bhd
05.2016 - 02.2021
Account Payable
Grand Central Enterprise
02.2012 - 02.2023
Housekeeping Coordinator
Harbor View Hotel, Kuching
02.2012 - 02.2013
BBA - Business Administration And Management
Twintech International University College (IUCTT)
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