Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

PRISCILLA PAUL

Summary

  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure Office Administrative position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Dental Assistant

TOOFDOCTOR (PINNACLE) PTE.LTD
10.2023 - Current
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Prepared patient x-rays and images for dentist review.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.

Recruiter and Office Admin

Promaids
08.2022 - 10.2023
  • Increased candidate placements by developing and maintaining relationships with clients and MDW candidates.
  • Improved employee retention rates through thorough MDW candidate screening and interview techniques.
  • Streamlined communication between candidates and employer, leading to higher satisfaction on both sides.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
  • Maintained compliance with federal and state employment laws during entire recruitment process.
  • Conducted phone interviews to assess applicants (MDW) relevant knowledge, skills, experience and aptitudes.
  • Coordinated schedules to arrange management interviews with applicants.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

Account Payable

Grand Central Enterprise
02.2012 - 02.2023
  • Make a payment to suppliers and utilities and claims
  • Stock Audit
  • Prepare excel sheet for reconciliations

Project Admin Cum Office Admin Assistant

Konsortium Bumi Consultant & Services
03.2021 - 08.2022

Project Admin

  • Prepare the tender together with a team and liaise with involves in the tender.
  • Study the budget and requirement of the tender.
  • Prepare and compile the tender before submitting to team leader for presentations
  • After tender is approved by management, compile and submit before due

Office Admin

  • Leading and guiding interns in Admin department and assigned interns to each their respective fields
  • Prepare the interns evaluations reports for the department manager to approved
  • Prepare the certificates, schedule, attendance, activities for the interns
  • Filing, recording and archive company's documents
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Ordered and distributed office supplies while adhering to fixed office budget.

Account Assistant

Mahsuri Ria Sdn Bhd
05.2016 - 02.2021
  • Enhanced financial reporting accuracy by diligently reconciling accounts and analyzing discrepancies.
  • Assisted in the preparation of accurate financial statements, ensuring compliance with regulations and guidelines.
  • Used advanced software (SQL) to prepare documents, reports, and presentations.
  • Managed invoices, payments and deposits, maintaining accurate expenditure records.
  • Reconciled bank statements and credit card accounts for accuracy and completeness.
  • Validated and recorded invoices and resolved discrepancies with vendors.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements
  • Reviewed figures, postings and documents for correct entry, completeness and accuracy
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Housekeeping Coordinator

Harbor View Hotel, Kuching
02.2012 - 02.2013
  • Improved overall efficiency of the housekeeping department by optimizing scheduling practices based on occupancy levels and staff availability.
  • Managed lost and found items effectively, ensuring timely return of belongings to guests when possible.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Completed schedules, shift reports, and other business documentation.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Worked with front desk to respond promptly to all guest requests.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Managed laundry sorting, washing, drying, and ironing.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Scheduled and prioritized tasks to staff, overseeing work completion.

Education

BBA - Business Administration And Management

Twintech International University College (IUCTT)
Malaysia
06.2012

Skills

  • Patient Services
  • Patient Relations
  • Procedure Support
  • Clinical Support
  • Dental Office Administration
  • Sanitation Protocols
  • Patient Data Gathering
  • Inventory Management
  • Patient Scheduling
  • Office Management
  • Dental Staff Assistance
  • Office Administration Duties
  • Attention to Detail
  • Customer Service
  • Customer Service Orientation
  • Professionalism and Etiquette
  • Counseling (MDW and Employer)

Certification

  • Licensed Recruiter (CEI)
  • LCCI Accounting

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Indonesian
Advanced (C1)

Timeline

Dental Assistant

TOOFDOCTOR (PINNACLE) PTE.LTD
10.2023 - Current

Recruiter and Office Admin

Promaids
08.2022 - 10.2023

Project Admin Cum Office Admin Assistant

Konsortium Bumi Consultant & Services
03.2021 - 08.2022

Account Assistant

Mahsuri Ria Sdn Bhd
05.2016 - 02.2021

Account Payable

Grand Central Enterprise
02.2012 - 02.2023

Housekeeping Coordinator

Harbor View Hotel, Kuching
02.2012 - 02.2013

BBA - Business Administration And Management

Twintech International University College (IUCTT)
PRISCILLA PAUL