Princess Mae V. Ordonio
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Admin Assistant
SBHE PTE LTD
06.2019 - Current
- Prepares and send outgoing faxes, mail and courier parcels
- Code and file material according to the established procedures
- Data key-in as requested from time to time
- Assist worker's working time calculation and verification
- Material inventory and arrange materials for delivery
- Screening of incoming calls and ensuring calls are promptly answered in a clear, professional and friendly manner
- Issuing company laptop and phone to the newly hired
- Issuing purchase order using OCI system
- Maintaining attendance records, overtime records
- Filing and maintain all employees personal file
- Ensure site and office supplies such as stationery, refreshment, toiletries etc. are replenished
- Performed routine clerical tasks by scanning, filing and copying documents
- Arranged conference rooms and facilities to prepare for meetings
Collection Staff (Collector)
IVORYWAY CO.INC, Sct. Bayoran
10.2014 - 04.2015
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
Cashier
ROBINSON DEPARTMENT STORE GALLERIA, Ortigas
06.2014 - 10.2014
- Provides positive customer experience with fair, friendly, and courteous service
- Registers sales on cash register by scanning items, itemizing and totaling customers' purchases
- Resolves customer issues and answers questions
- Bags purchases if needed
- Processes return transactions
- Collects payments by accepting cash, check, or change payments from customer and makes change for cash customers
- Balances drawer by counting cash at beginning and end of shift
- Contributes team effort by accomplishing related results as needed.
Frontend Cashier
SUPER SHOPPING MARKET. INC, Edsa
07.2013 - 12.2013
- Handle cash, credit or check transactions with customers
- Scan goods and collect payments Ensure pricing is correct Issue change, receipts
- Redeem stamps and coupons
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving establishment
- Maintain clean and tidy check out areas Keep reports of transactions
- Process returns and check to see if items are damaged
Education
Bachelor of Science - Biology
Nueva Vizcaya State University
Bambang Nueva Vizcaya04.2013
Skills
- Administrative experience
- Customer assistance
Timeline
Admin Assistant
SBHE PTE LTD
06.2019 - Current
Collection Staff (Collector)
IVORYWAY CO.INC, Sct. Bayoran
10.2014 - 04.2015
Cashier
ROBINSON DEPARTMENT STORE GALLERIA, Ortigas
06.2014 - 10.2014
Frontend Cashier
SUPER SHOPPING MARKET. INC, Edsa
07.2013 - 12.2013
Bachelor of Science - Biology
Nueva Vizcaya State University
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