Pricssillia Sim

Finance Full Set Job Scope

• Maintain the full set of accounts (GL, AR, AP).
• Prepare and post journal entries.
• Maintain accurate chart of accounts.
• Perform monthly closing and adjustments.
• Process supplier invoices and payment vouchers
• Monitor outstanding payable and due dates.
• Ensure correct coding of expenses and proper approvals.
• Handle vendor queries and reconciliations.
• Manage credit control and aging analysis.
• Prepare monthly management accounts and financial reports.
• Perform bank reconciliations and balance sheet reconciliations.
• Accruals, depreciation and adjustments.
• Year-end audit schedules and coordination with auditors.
• Prepare and reconcile GST returns.
• Maintain accounting system accuracy (NAV, Accpac)

Finance Consolidation (Consol) Job Scope

• Consolidate monthly, quarterly, and annual financial results from all entities.
• Eliminate intercompany transactions and balances.
• Ensure consistency in accounting treatment across entities.
• Reconcile intercompany transactions and resolve mismatches.
• Coordinate with entities for timely and accurate submissions.

1. Full Set of Accounts Handling

• Manage General Ledger (GL), Accounts Payable (AP), and Accounts Receivable (AR)
• Maintain accurate and up-to-date financial records
• Perform monthly, quarterly, and yearly closing activities
• Prepare trial balance, profit & loss statements, balance sheet, and cash flow statements
• Maintain accounting system accuracy (MYOB)

2. Accounts Receivable (AR)

• Issue sales invoices and credit notes
• Monitor and follow up on receivables
• Perform aging analysis and debt collection

3. Accounts Payable (AP)

• Process vendor invoices, staff claims, and payments
• Ensure timely and accurate disbursements
• Reconcile supplier statements and resolve discrepancies

4. Bank Reconciliation and Cash Flow

• Monitor daily cash position
• Perform bank reconciliations
• Prepare and update cash flow forecasts

5. Audit and Internal Controls

• Assist with external and internal audits
• Maintain proper documentation for audit and compliance checks
• Implement and monitor accounting controls and procedures

6. Fixed Assets and Inventory

• Maintain fixed asset register
• Perform depreciation calculations
• Reconcile inventory records if applicable

7. Payroll Management

• Process monthly payroll, including overtime, allowances, deductions, and bonuses
• Ensure accuracy in salary computation and timely payment
• Maintain and update employee payroll records
• Prepare and submit statutory contributions

8. HR Administration

• Maintain and update employee personal files and HR records
• Prepare employment letters, contracts, confirmation, and resignation letters
• Handle onboarding and offboarding procedures
• Manage leave records

9. Recruitment Support

• Assist in job posting and candidate sourcing
• Schedule interviews and communicate with applicants
• Prepare offer letters and coordinate onboarding process

10. Booking and Scheduling

• Coordinate and manage reservations or appointments (e.g., hotel rooms, transport)
• Confirm, modify, or cancel bookings as requested by clients or internal teams
• Optimize schedules for maximum efficiency

11. Customer Service

• Handle booking inquiries via phone, email, or online platforms
• Provide accurate information about services, pricing, availability, and policies
• Resolve complaints or booking issues professionally and promptly

12. Coordination with Internal Teams

• Liaise with operations, sales, front desk, or service teams to ensure smooth service delivery
• Communicate last-minute changes, cancellations, or special requests

13. Payment Handling

• Process payments or deposits for bookings
• Issue invoices or receipts
• Track outstanding balances and follow up if needed

Accounting/ Billing/ Payroll (1 month temporary job)

• Generate invoices based on sales orders, contracts, or service completion
• Ensure accuracy in pricing, tax calculations, and billing details
• Issue credit notes, debit notes, and revised invoices as necessary
• Process vendor invoices, staff claims, and payments
• Ensure timely and accurate disbursements
• Maintain accounting system accuracy (UBS)
• Process staff overtime claim, allowances, deductions, and bonuses

1. Service Request Management

2. Scheduling and Coordination

3. Customer Communication

4. Documentation and Reporting

5. Invoicing and Follow-up

• Receive, log, and track incoming service requests from customers (via phone, email, portal)
• Assign and schedule service jobs to field technicians or service teams
• Ensure requests are prioritized based on urgency and service level
• Plan and coordinate technician/engineer schedules to maximize efficiency
• Handle appointment changes, cancellations, and rescheduling
• Track job progress and update stakeholders in real-time
• Act as the liaison between customers and service teams
• Provide updates on job status, delays, and resolutions
• Handle complaints, queries, and feedback professionally
• Maintain accurate service logs, work orders, and reports
• Prepare daily, weekly, or monthly service performance summaries
• Record service history for each customer
• Maintain accounting system in accuracy (MYOB)
• Assist with preparing job completion reports and service invoices
• Confirm service completion and customer satisfaction
• Follow up on pending issues or incomplete jobs

Accounts Payable (AP)

• Process vendor invoices, staff claims, and payments
• Ensure timely and accurate disbursements
• Reconcile supplier statements and resolve discrepancies

Payroll Management

• Process monthly payroll, including overtime, allowances, deductions, and bonuses
• Ensure accuracy in salary computation and timely payment
• Maintain and update employee payroll records
• Prepare and submit statutory contributions (EPF, SOCSO)
• Handle income tax filings and ensure compliance with local labor laws

• Introduce and demonstrate products to potential customers
• Explain product features, usage, benefits, and pricing
• Distribute samples or promotional materials
• Approach and engage customers in a friendly and professional manner
• Answer customer questions and handle basic objections
• Provide excellent customer service to encourage purchases
• Ensure promotional booth or display area is clean and well-organized
• Arrange products neatly and replenish stock as needed
• Monitor product levels and inform supervisor if restocking is required
• Submit daily reports on customer feedback, sales performance, and stock usage
• Report any issues encountered during the promotion