Premalatha Reena Jebal

1) Create PR and liaise with vendors

2) Ensure GR is done for all PR raised

3) Ensure appropriate quotes are obtained when raising PR as per MMD requirements

4) Ensure CER is raised and completed annually all approved item.

5) Liaise with centre Managers and the supervisors for daily operational needs

6) To oversee new staff basic needs, eg. Applying for necessary IT user access, making of name stamp, printing of name card etc

7) Maintain overtime/ time off data for all relevant staff

8) Ensure confidentiality of all transaction

9) Responsible for general office duties and ad hoc assignments

10) Collate data according to requirements

11) Provide reception support if needed

12) Perform any other duties as may be assigned from time to time by respective supervisor.

1) Answering telephone call

2) Registering patients

3) Giving appointments

4) Collecting payments

5) Assisting Doctors with administrative matters

1) Customer Service which requires balancing of cheques

2) Receipting, filing and etc.

• Attending to guest request
• Directed incoming calls to internal personnel and departments, routing to best-qualified department and to respective guest rooms
• Responded to guest inquiries with patience and positivity to establish excellent first impression.
• Resolved guest issues and complaints promptly and politely, upholding satisfaction.
• Collected and verified telephone numbers, addresses, and proper spelling of names.