Preeta
Summary
Dynamic Retail Assistant with proven expertise in customer engagement and product knowledge, honed at companies like Sephora and Dyson. Excelled in creating welcoming environments, boosting customer satisfaction through personalized assistance. Skilled in team collaboration and adaptability, ensuring high standards of service and efficiency.
Overview
1
1
year of professional experience
Work History
Retail Assistant
F1 Merchandise Popup
Singapore
08.2023 - 09.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Engaged in friendly conversation with customer to better uncover individual needs.
Retail Assistant
Dyson
Singapore
02.2023 - 06.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Enhanced customer satisfaction by providing personalized assistance and product demonstrations.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
Retail Assistant
Sephora
11.2022 - 02.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, and reported back to higher ups on availability of stocks
- Replenished sales floor merchandise and organized shelves, for optimal appearance.
Education
Pharmaceutical Sciences
Republic Polytechnic
SingaporeChua Chu Kang Secondary School
Singapore10.2022
Skills
- Customer service
- Patience and empathy
- Flexible schedule availability
- Adaptability and resilience
- Team collaboration aptitude
- Product knowledge expertise
- Customer engagement
- Product restocking
- Friendly and helpful
- Attention to detail
- Adaptable and flexible
- Strong communication and interpersonal skills
- Positive customer engagement
Languages
English
Tamil
Timeline
Retail Assistant
F1 Merchandise Popup
08.2023 - 09.2023
Retail Assistant
Dyson
02.2023 - 06.2023
Retail Assistant
Sephora
11.2022 - 02.2023
Pharmaceutical Sciences
Republic Polytechnic
Chua Chu Kang Secondary School