Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Intern
NTUC LearningHub
09.2021 - 02.2022
Assisted senior analysts in researching potential threat actors, enabling more informed decision-making during incident investigations.
Supported incident response efforts by collecting evidence, documenting findings, and assisting in remediation efforts.
Developed customized training materials to educate employees on cybersecurity awareness and best practices.
Conducted regular reviews of user access rights, identifying unauthorized privileges and revoking access as needed.
Managed software patching processes, ensuring timely updates to protect against known vulnerabilities.
Healthcare Assistant
Raffles Medical Group
04.2021 - 08.2021
Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
Sales, Kitchen staff
Guzman Y Gomez
02.2020 - 02.2021
Worked effectively in fast-paced environments.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Attraction Operator and Ticketing
Gardens by the bay
01.2019 - 01.2020
Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
Demonstrated flexibility in adapting to different roles within the park when necessary due to staff shortages or changes in scheduling demands.
Ensured safety of guests by adhering to strict attraction operation guidelines and procedures.
Collaborated with supervisors on improving operational processes, leading to increased safety and satisfaction among guests visiting the park.
IT technician
MICRO 2000 PTE LTD
07.2018 - 09.2018
I was tasked with visiting various secondary and primary schools to collect teachers' laptops and desktops and perform configuration tasks for new devices, including cloning procedures..
Maintained office PCs, networks and mobile devices.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Monitored systems in operation and quickly troubleshot errors.
Warehouse assistant
Arann food IMPEX PTE LTD
01.2016 - 01.2018
Loaded and unloaded delivery trucks promptly for further distribution.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Assisted with stock takes and cycle counts to promote accurate inventory processes.
Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
Creative designer
JJCUBE PTE LTD
09.2016 - 12.2016
Participated in brainstorming sessions to generate fresh ideas for upcoming campaigns or projects.
Determined size and arrangement of illustrative material and copy to develop graphics and layouts for product illustrations, company logos and internet websites.
Managed large volume of projects and met all deadlines through exceptional organizational and time management skills.
Waiter
Novotel Hotel
12.2015 - 12.2015
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
Cyber security and digital forensic -
Ngee Ann Polytechnic
Singapore
04.2024
Higher Nitec in Information Technology -
Institute Technical Education (Higher Nitec)
Singapore
04.2019
Nitec in Social Media & Web Development -
Institute Technical Education (Nitec)
Singapore
12.2016
GCE 'N' Level -
Hong Kah Secondary School
Singapore
01.2014
Skills
Microsoft Word , Excel, PowerPoint
Adobe Photoshop, Dreamweaver, Illustrator After Effects, InDesign