Praveen Kumar Joseph

• As the Manager Operations POD-Lead is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements.
• They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team.
• The Operations Lead proactively identifies, escalates, and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks.
• Currently under Case - Manger Role, newly introduced by the bank under IDD+ & IDD++ discerption yet to know, at very high level, end to end KYC.

• KYC Client Outreach APAC: An In-depth understanding of banks KYC internal KOPs with Local and regional addendum policies such as AML and CFT (MAS 626) work closely with client Onboarding and policy team to re-mediate existing client population
• Working with internal stakeholders, accountable client owners, external clients and client On boarding case management handlers to manage periodic reviews, tracking statuses through review approval processes and monitoring for conditional approved clients by client Onboarding.
• Working with business manger to identify client ownership, revenue review and determination of client classification which assess the viability of client retention on the banks’ platform.
• Dealing directly with external clients to request, review and ascertain validity of key information received, including corporate documents and results from ultimate beneficiary owners due diligence searches and sources of funds/wealth.
• On very high level quality Interpretation of AFC/AML and KYC policy changes, determining and adjusting to process to remain compliant including but not exclusive of documentation review and classification.

• Work closely with internal stakeholders, Accountable Client Owners (ACOs) and Client On boarding Remediation teams to complete Regular and Event Driven Reviews tracking their status through the approval processes and monitoring any conditions placed upon their approval.
• Senior Escalation Point / Conduit between the near shore Client Outreach team and Sales.
• Work with Accountable Client Owners (ACO's) to objectively assess and validate KYC risk profile for existing clients as part of Regular Review processes with reliance on key KYC information,
• Coordinate High Risk Client approvals by global Senior Business Managers in a consistent manner.
• Define and deliver client relevant metrics allowing the GM client portfolio to be reviewed and assessed against GM proposed risk appetite in oversight forums.
• Driving requirements to streamline information and process flows between ACOs, Client On boarding, Business Senior Managers and AFC.
• Responsible for coordinating routing escalations to divisional and cross-divisional Client Risk Acceptance Forums (CRAFs) and notifications to GM Non-Financial Risk Council.
• SME in KYC perform end to end due diligence on Retail and Institutional Clients NCA, PR, Reverse check - EDR and remediation based on the Global new policy, Local Addendum and Bank internal new operating modules.
• Part of KYC APAC Client Outreach on the required KYC regulatory documents liaise with ACOs, Business Manager and outreach the client.
• Responsible for implementation of MAS KYC policy and establish Singapore local addendum.
• Perform 6 eye checks for Singapore, Hong Kong and Australia, US, New Zealand and Germany client’s location and looking for the evidence in public sources, search engines.

• Work closely with internal stakeholders, Accountable Client Owners (ACOs) and Client On boarding Remediation teams to complete Regular and Event Driven Reviews tracking their status through the approval processes and monitoring any conditions placed upon their approval.
• Senior Escalation Point / Conduit between the near shore Client Outreach team and Sales.
• Work with Accountable Client Owners (ACO's) to objectively assess and validate KYC risk profile for existing clients as part of Regular Review processes with reliance on key KYC information,
• Coordinate High Risk Client approvals by global Senior Business Managers in a consistent manner.
• Define and deliver client relevant metrics allowing the GM client portfolio to be reviewed and assessed against GM proposed risk appetite in oversight forums.
• Driving requirements to streamline information and process flows between ACOs, Client On boarding, Business Senior Managers and AFC.
• Responsible for coordinating routing escalations to divisional and cross-divisional Client Risk Acceptance Forums (CRAFs) and notifications to GM Non-Financial Risk Council.
• SME in KYC perform end to end due diligence on Retail and Institutional Clients NCA, PR, Reverse check - EDR and remediation based on the Global new policy, Local Addendum and Bank internal new operating modules.
• Part of KYC APAC Client Outreach on the required KYC regulatory documents liaise with ACOs, Business Manager and outreach the client.
• Responsible for implementation of MAS KYC policy and establish Singapore local addendum.
• Perform 6 eye checks for Singapore, Hong Kong and Australia, US, New Zealand and Germany client’s location and looking for the evidence in public sources, search engines.

Company Overview: CXC Singapore Pte Ltd

Project Description:

• As Case lead, I perform KYC due diligence 6 eye check on the banks client’s, review on a diverse range of institutional customers, ensuring the Bank KYC and classification procedures are made in strict accordance with the Regulatory Compliance requirements and the banks internal policies.
• Responsible in identify the client has meet the global and domestic AML/KYC policy as per the banks standard.
• Identify contradicting information processed by 2eye & 4eye as per procedures to get the QA approval on the client. Based on the approval the Sales will agreed to approve the client, so that the client can avail the banks services to do business or the transactions.

Project Description:

• Perform full Know Your Customer (KYC) due diligence reviews on a diverse range of institutional customers, ensuring the Bank KYC and classification procedures made in strict accordance with the Regulatory Compliance requirements and the banks internal policies.
• Procedures on adverse information on entities, individuals, PEPs from World Check, Lexis and Nexis. Identify the true positive hits. Also, adhere to local AML policy requirements on PEP, FATFN – Fight against Terrorist Financial Networked, Sanctions List and DTEC –Flex.

Project Description:

• Perform fully Know Your Customer (KYC) due diligence reviews on a diverse range of institutional customers, ensuring the Bank KYC and classification procedures are made in strict accordance with the Regulatory Compliance requirements and the banks internal policies.
• Review of public domain searches like OFAC List and Preventive Crime Research. Escalation of high risk/negative information in accordance with DB policies.
• Successfully trained a team of ten members ‘on a resiliency project on AML/ KYC.
• Maintain KYC/Customer identification Program (CIP)/Tax Files to ensure compliance with laws of relevant jurisdictions as well as DB polices.
• Work analysis done as 4 Eye and Controller on quality check for London and Germany.
• Analyze a wide selection of client documentation in order to extract key information and validate client details. Ability to escalate key issues and risks to management where applicable, ensuring that key information is provided.

Project Description:

• In Project 1: (Toronto-Dominion Bank Financial Group) leading Canadian investment bank and financial services. TD Ameritrade is an American online broker, for which perform KYC/CDD on Account Opening and Transfer of Asset.
• In Project 2: Sallie Mae US-Federal Student & Spouse Loan. Analysing Periodic review on Financial Services on Deferment and Forbearance's to School Deferment, Spouse Deferment, Hardship Deferment & Unemployment Deferment.