Prashant Kumar
Singapore
Summary
A highly skilled and experienced Application Delivery Manager with 4+ years of experience in IT project implementation, 10+ years of experience in Application Development, Administration and Production Support Senior Analyst. Proven ability to implement new and enhancement change and maintain payment banking application, collaborate with cross-functional teams, and drive improvements in application stability and performance.
Overview
16
16
years of professional experience
Work History
Application Delivery Manager/Technical Delivery Manager
United Overseas Bank (UOB), Singapore
03.2021 - Current
- Implementing new and enhancement projects for Cash application in corporate bank of UOB.
- Contributing for FSD and TSD documents creation.
- Coordinating with internal teams, such as Product Owner, interface application team, development team and production support team, to ensure smooth execution of projects.
- Preparing package, creating shell scripts, sql scripts, involving infra team for NDM setup, MQ setup based on release notes provided by Vendor and deploying in SIT, UAT followed by Production with the help of release team and PSS team.
- Giving walk through to SIT/UAT Testing team, NFT Team, and also resolving defects raised by these teams.
- Preparing deployment plan, presenting in Pre-cab, Cab and CCM, post CRQ approval, deploying in production.
- Providing Knowledge Transfer (KT) to Production Support and L3 team for every change.
- Providing 3 month warranty support post implementation. Working on incident during warranty support period and resolving it. Creating RCA document and problem ticket for incidents
- Creating handover document and sharing with Production Support and L3 team after 3 months of warranty support.
- Tools/Technologies: Java, Shell scripting, Oracle, Apache, IBM MQ, Control M, Connect-Direct, Remedy, Jira, Finastra, bit bucket, Aldon
Senior Application Production Support Analyst
DBS Bank Limited, Singapore
09.2017 - 02.2021
- Managing Cash application in corporate bank of DBS and making it 24x7 available.
- Managing Alerts: Monitoring alerts, resolving it when it raised incident. Creating new alert if it is not yet configured.
- Resolving Technical and Functional issue raised by users.
- Providing details of incidents to developer for fixing problem tickets and for creating test cases post fixes.
- Scheduling weekly meeting with Dev team for Change Implementation walk through, Problem ticket status.
- Scheduling Knowledge transfer training with developer team for new or enhance projects.
- Working on Production incidents, Preparing RCA for high severity incidents, and presenting it to Incident meeting. Creating problem ticket if required fix from Developer.
- Creating SOP document for L1 team. Giving walk through and SOP documents to them.
- Preparing BCP and DRP plan, and executing it without help to developer.
- Created some shell scripts to automate BAU manual task and save effort.
- Tools/Technologies: Java, Shell scripting, MariaDB, Apache, IBM MQ, TWS, Connect-Direct, iChamp, Jira, bit bucket, UPF, IDEAL3BE.
Senior Application Production Services
Credit Agricole Singapore
08.2012 - 09.2017
- Managing Rates and Bond applications and maintaining it 24 x 7.
- Working on BAU tasks like health check, monitoring alerts, handing user query.
- Working on alerts and Incidents if there is any and resolving it with problem ticket. Following up with dev team to provide code fix and deployed well within the stipulated time.
- Implementing code provided by Vendor in pre-production and getting it tested before delivering to production.
- Creating EOD batches, NDM (CFT) setup in pre-production.
- Working on incident, determining RCA, creating problem request if required to developer.
- Involving Infra team/Middleware Team/DBA team Network team for Infra related change or issues.
- Tools/Technologies: Java, Shell scripting, Oracle, Apache, IBM MQ, Control M, Connect-Direct, Remedy, Jira, Finastra, bit bucket, Aldon
Windows Administrator
Credit Agricole Singapore
11.2011 - 07.2012
- Patching on windows servers 2003 and 2008.
- Installing Failover clustering and configuring SQL/File server in it.
- Investigating hardware issue and raising it to HP Vendor.
- Creating windows accounts/groups/share drives and managing its various accesses. Installing citrix applications, adding into the citrix Farm.
- Managing local security policy/Global policies of the servers.
- Restoring windows files from backup.
- Tools/Technologies: Microsoft Failover Clustering, Microsoft Cluster Service, Robocopy, PowerShell, HPSC, Active Directory, Grant, Asset Manager, Citrix Apps Manager, Citrix Apps Admin, CTX User, Imperva
Java Developer
Wipro Limited
09.2009 - 10.2021
- Implementation and enhancement of assessment module, knowledge transfer module and personal staffing module.
- Proficiency in programming with Java IDE's Eclipse.
- Test case preparation and execution in unit testing and integration testing.
- Developed business logic in the action classes.
- Developed web pages using JavaScript, HTML & CSS.
- Tools/Technologies: Java/J2EE, Hibernate, Eclipse, Apache, HTML, CSS, JavaScript, J2EE, MS SQL Server
Education
B-Tech - Electronics and Telecommunication Engineering
C V Raman College of Engineering
Bhubaneswar, Orissa01.2008
Skills
- Language: Java/J2EE, XML, HTML, CSS
- Scripting: Shell Scripting, Batch Scripting, PowerShell
- Database: MS SQL, Oracle, Maria DB
- App & Web Servers : Jboss, Websphere, Apache
- Communication: Stakeholder management, cross-functional collaboration, Team Building, Conflict resolution, Problem solving
- Tools: Orchestrade, Ideal 3, ACI Worldwide(UPF), IBM MQ, Control M, Datasynapse/Tibco Grid, ITRS Geneos, Connect-Direct, CFT, Eclipse IDE, Bitbucket, Active Directory, Splunk, Grafana, Kibana, Kafka, Elasticsearch, HPSM, Remedy, Jira, Nagios, SQP, SharePoint, Confluence, MS Team
Timeline
Application Delivery Manager/Technical Delivery Manager
United Overseas Bank (UOB), Singapore
03.2021 - Current
Senior Application Production Support Analyst
DBS Bank Limited, Singapore
09.2017 - 02.2021
Senior Application Production Services
Credit Agricole Singapore
08.2012 - 09.2017
Windows Administrator
Credit Agricole Singapore
11.2011 - 07.2012
Java Developer
Wipro Limited
09.2009 - 10.2021
B-Tech - Electronics and Telecommunication Engineering
C V Raman College of Engineering
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