PRASHANNT SINGH
Summary
Experienced leader in the F&B industry dedicated to cultivating and inspiring high-performing teams. Seeking a management role to leverage exceptional leadership abilities in fostering a positive work environment, empowering employees, and driving organizational success. Proficient in optimizing operational efficiency, nurturing guest relations, and conducting comprehensive staff training.
Overview
8
8
years of professional experience
Work History
Banquets Operation Assistant Beverage Manager
Ritz Carlton Millennia Singapore
10.2024 - Current
Banquets Operation Captain/ Beverage Supervisor
The Ritz Carlton Millennia Singapore
11.2022 - 09.2024
- Handling Daily Banquet Events and Sop
- Working with a large volume of guest and functions
- Banquet space of 1200 paxs plus various other function space
- Experience of Handling Conference, Wedding, Gala Dinner and Outdoor Catering
- Worked in Singapore Grand Prix Paddock Club 2023 and 2024 as overall Beverage incharge for 9 outlets with a team of 9 bar supervisor and 30 Bar team
- Catering over 2500 guest daily over the period of 3 days
- Also worked as Suite incharge in HSBC women's golf tournament Singapore 2024
- Incharge of overall Beverage ordering plus the menu design for Banquets
- Plus created self designed cocktail and mocktail menu for the banquets
- Follow the daily SoP and relation within the department and other outlets
- Hold knowledge of Checkcsm ordering software
Outlet Head Bartender
The Ritz Carlton, Dubai
12.2021 - 10.2022
- Acting supervisor, while relieving supervisor on weekly offs/vacation
- Handling a team of 3 bartenders and 4 servers
- Handling team’s training hours and guiding new team members
- Team Learning Coach
- Knowledge of payroll
- Planning of new menu design with the manager and the kitchen
- Handling and controlling outlet budget and daily expenses
- Handling of micros and knowledge of icons changing
- Knowledge of store ordering software Birch-Street
- Secured Guest Comments on Trip Advisor
Lobby Lounge Server
The Ritz Carlton, Dubai
02.2021 - 12.2021
- Following the SOP of the Afternoon Tea - Best Afternoon Tea Award from Good Food BBC and Time Out Dubai
- Supporting The Library Bar as a Bartender
- Handling of Special Events (Baby Shower, Birthdays and Conferences)
- Secured Guest Comments on Trip Advisor
- Handling of Monthly Inventory for the outlet
Pool Bar Server
The Ritz Carlton, Dubai
04.2019 - 02.2021
- Handling of Pool and Beach Restaurant orders
- Worked in Opening/Closing Shift
- Secured Guest Comments on Trip Advisor
Food and Beverage Server
The Oberoi VanyaVilas, India
09.2017 - 02.2019
- Food and Beverage service department
- Pass handling runner and handling of setups
- Station holding and In-Room-Dining
Specialization Training in Food and Beverage
The Ritz Carlton, Bangalore
12.2015 - 01.2016
Industrial Exposure Training - Operational Aspects of Core Departments
The Westin, Gurgaon
06.2015 - 09.2015
Vocational Training - F&B Production
India Habitat Centre, New Delhi
12.2014 - 12.2014
Education
BHM -
AIHM&CT Bangalore
Bangalore01.2017
XII -
APS Noida
Noida01.2013
X -
APS Noida
Noida01.2011
Skills
- POS systems proficiency
- Health and safety compliance
- Bar equipment maintenance
- Beverage making
- Cocktail creation
- Staff scheduling
- Menu development
- Ordering supplies
- Product promotion
- Customer service experience
- Customer engagement
- Customer service background
- Health and safety
- POS software proficiency
- Customer complaint resolution
- Public speaking
- Regulatory guidelines
- Health and safety standards
- Inventory management
- Product sourcing
- Sanitization protocols
- Operations oversight
- Records management
- Beverage preparation
- Cost control
- Supplier negotiations
- Promotions planning
- Bar supervision
- Beverage pricing
- Drink menu development
- Bar operations
- Budget prep
- Team recruitment and training
- Service staff support
- PC proficient
- Teamwork
- Customer service
Accomplishments
- Semi Finalist in Marriott South East Asia Cocktail Competition 2023
- Award of most Guest Reservations at The Ritz Carlton, Dubai
Additional Information
Certified Occupational first aid CPR + AED, Currently completing WSET lvl 2 in spirit and wines, Computer proficiency in Adobe Photoshop and Microsoft Office.
Languages
English
Hindi
Personal Information
Date of Birth: 01/24/95
Hobbies and Interests
- Sports
- Music
- Traveling
Internship Exposure
- Specialization Training in Food and Beverage, The Ritz Carlton, Bangalore, 12/01/15, 01/31/16
- Industrial Exposure Training - Operational Aspects of Core Departments, The Westin, Gurgaon, 06/01/15, 09/30/15
- Vocational Training - F&B Production, India Habitat Centre, New Delhi, 2 weeks in December, 2014
Timeline
Banquets Operation Assistant Beverage Manager
Ritz Carlton Millennia Singapore
10.2024 - Current
Banquets Operation Captain/ Beverage Supervisor
The Ritz Carlton Millennia Singapore
11.2022 - 09.2024
Outlet Head Bartender
The Ritz Carlton, Dubai
12.2021 - 10.2022
Lobby Lounge Server
The Ritz Carlton, Dubai
02.2021 - 12.2021
Pool Bar Server
The Ritz Carlton, Dubai
04.2019 - 02.2021
Food and Beverage Server
The Oberoi VanyaVilas, India
09.2017 - 02.2019
Specialization Training in Food and Beverage
The Ritz Carlton, Bangalore
12.2015 - 01.2016
Industrial Exposure Training - Operational Aspects of Core Departments
The Westin, Gurgaon
06.2015 - 09.2015
Vocational Training - F&B Production
India Habitat Centre, New Delhi
12.2014 - 12.2014
BHM -
AIHM&CT Bangalore
XII -
APS Noida
X -
APS Noida
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