Summary
Overview
Work History
Education
Skills
Timeline
Personal Information
Personal Information
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Prasanna Kumar Devaraj

Network Admin
Bedok

Summary

Business-minded Network Administrator with 13 years of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users.

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work History

Senior Network Administrator

Unipro Software Pte Ltd
05.2015 - 01.2024
  • Managing and installing Windows Family
  • Providing day-to-day updates, troubleshooting support to a managed environment infrastructure
  • This involves working directly with clients to resolve problems related to infrastructure, network connectivity, hardware/software, or other related issues
  • Providing remote and direct support to clients and co-workers
  • Installing and configuring desktops, laptops, servers, routers and other peripherals
  • Preparing the systems for specific project requirements
  • Installing, Configuring and Troubleshooting LAN Network
  • Handling and monitoring Routers, Access points and Switches
  • Installing, Configuring and Troubleshooting both local and network Scanner, Copier, Printers
  • Installing, Configuring & Managing MS Office and Outlook Express
  • Acquiring clients by explaining the product and services features
  • Maintain good relationship with the clients and co-workers
  • Train end users on usage of computer hardware and software
  • System & network, administration, establishment and troubleshooting
  • Servicing all kinds of drives and other hardware components
  • Solving all kinds of OS related problems in client site
  • Installing all kinds of windows OS and software
  • Adhere to policies as per corporate manuals and directives
  • Providing end to end support to client and liaising with third party vendor to fix the issue
  • Tech refreshing and Imaging
  • Maintaining client details, reported issues and resolution provided.

Senior FMS Engineer

PCS Technology Ltd
06.2013 - 04.2015
  • Diagnosed and troubleshot hardware, software and network issues.
  • Researched and identified solutions to technical problems.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.

System Administrator Trainee

Dhanalakshmi Srinivasan Sugars (Pvt) Ltd
07.2010 - 06.2012
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Completed reports detailing network and systems performance and downtime issues.

Education

B.Sc. (BIOTECHONOLOGY) - Graduate

SRI MAD ANDAVAN ARTS and SCIENCE COLLEGE
Trichy, India
05.2005 - 04.2008

Skills

Cyber Security Professionalundefined

Timeline

Senior Network Administrator

Unipro Software Pte Ltd
05.2015 - 01.2024

Senior FMS Engineer

PCS Technology Ltd
06.2013 - 04.2015

System Administrator Trainee

Dhanalakshmi Srinivasan Sugars (Pvt) Ltd
07.2010 - 06.2012

B.Sc. (BIOTECHONOLOGY) - Graduate

SRI MAD ANDAVAN ARTS and SCIENCE COLLEGE
05.2005 - 04.2008

Personal Information

  • Date of Birth: 11/16/1987
  • Nationality: Indian

Personal Information

  • Date of Birth: 11/16/1987
  • Nationality: Indian

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Prasanna Kumar DevarajNetwork Admin