Highly motivated, detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. In addition, possess extensive leadership experience in staff development and process and workflow improvements.
Overview
10
10
years of professional experience
Work History
Training Resource Supervisor / TCRS 2IC (NS)
Artillery Institute
Training Co-ordination & Resource Management
05.2021 - 11.2023
Voluntarily Extended National Service by 7 months to facilitate the transition from manual indents to system based.
Ensured all resource requests received were in line with course management plan and that any amendment and or deviations from past requests were documented with supporting statements.
Organized and Conducted Train the Trainer Session for front-office to facilitate the ease of adoption of Army Training Management System (ATMS).
Communicated to upper management the challenges we faced in the form of case studies, after establishing the facts of events that transpired; which allowed us to be more prepared in the future.
Observed and suggested new learning strategies to implement depending upon peers' skill levels.
Introduced team-wide timeline and procedures to better align workflow processes.
Created in-depth ATMS user guide for department and institute explaining actions required on their end.
Actively explored and identified any bugs or concerns with the system so as to provide feedback to project team to enhance the users experience.
Coordinated and procured the use of critical resources such as Training Grounds, Ranges, external facilities while directly monitoring and managing the other SMARTO requests within the institute.
Was awarded Best Soldier Of the Month in March 2023.
Intern, Single Manager Operations (Singapore)
MUFG Fund Services (Singapore) Pte Limited
50 Raffles Place, Singapore Land Tower
03.2019 - 08.2019
Retrieve back-up prices for the various securities based on funds.
Prepare the required financial statements.
Generate the Change, Total Holdings and Handmarks report.
Compile list of all trades to update tradefile.
Identify breaks within Cash Reconciliation Report, and input relevant comments for superior's actions.
Match of matching trades during Position Reconciliation.
Assist in Month end deliverables.
Field Marketing Representative
Titans Marketing
60 Paya Lebar Road, Singapore
03.2018 - 01.2019
Generated leads and created brand awareness in new markets for.
Developed brand message and shared with target market to draw in clientele.
Provided training sessions to fellow colleagues to assist them with sales closures.
Pioneered a joint campaign effort with Independent Financial Advisory Firm.
Led campaigns for Uber, Dominos, Keppel Electricity, Iswitch, Promiseland and Deliveroo.
Part-Timer, Grab
Grab Corporate Head Quarters
Midview City, Singapore
09.2017 - 12.2017
Led team to obstruct UBER from poaching clients.
Was in-charge of personnel management and ensure duties were fulfilled.
Provided live-update on whereabouts of UBER staff to supervisor
Doubled as usher to lead clients towards HQ.
Waiter, Part-Time
Jerry's Barbecue & Grill
227 Jalan Kayu, Singapore
11.2013 - 01.2015
Maintained order efficiency and accuracy through clear communication with kitchen staff, building strong relationships with satisfied customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing walk-in business.
Stood in as acting manager in manager's absence.
Education
Diploma in Banking And Finance - Finance
Nanyang Polytechnic
180 Ang Mo Kio Avenue 8
04.2020
Higher Nitec in Accountancy And Finance - Accounting And Finance
Institute of Technical Education (Central)
2 Ang Mo Kio Drive, Singapore 567720
04.2017
Skills
Processes and Workflow Compliant
Outcome Driven
Extremely Meticulous
Leadership
Effective and Efficient
Keen and Fast Learner
Always on lookout to add value
Team-Player
Organized
Highly Motivated
Timeline
Training Resource Supervisor / TCRS 2IC (NS)
Artillery Institute
05.2021 - 11.2023
Intern, Single Manager Operations (Singapore)
MUFG Fund Services (Singapore) Pte Limited
03.2019 - 08.2019
Field Marketing Representative
Titans Marketing
03.2018 - 01.2019
Part-Timer, Grab
Grab Corporate Head Quarters
09.2017 - 12.2017
Waiter, Part-Time
Jerry's Barbecue & Grill
11.2013 - 01.2015
Diploma in Banking And Finance - Finance
Nanyang Polytechnic
Higher Nitec in Accountancy And Finance - Accounting And Finance