Pragadeesh
Chennai
Summary
Sales Operations and Order Management specialist with 7 years of experience in deal structuring and sales support. Expertise in SAP SD, SFDC Salesforce, and Dynamics 365. Successfully streamlined processes to enhance operational efficiency and drive sales growth through effective order management strategies.
Overview
9
9
years of professional experience
Work History
Deal Desk Analyst – Linkedin Project
Cognizant
07.2024 - Current
- Acted as a liaison between Sales, Legal, Finance, and Operations teams, using SFDC to streamline the end-to-end deal process.
- Prepared, reviewed, and delivered quotes, proposals, and contracts to support an efficient sales cycle.
- Supported complex negotiations by advising on pricing structures, commercial terms, and risk mitigation strategies.
- Ensured all deals adhered to internal pricing, discounting policies, and SFDC approval workflows.
- Collaborated with Legal and Finance teams to review contracts for compliance, accurate revenue recognition, and risk mitigation.
- Coordinated with Product, Operations, and Legal teams on pricing strategies, promotions, and contract execution.
- Participated in sales initiatives and process improvement projects.
- Developed custom pricing models for strategic deals, balancing profitability and competitiveness.
- Analyzed customer requirements to propose tailored, value-driven solutions while minimizing deal risk.
- Designed competitive and profitable deal structures aligned with customer needs and market conditions.
Sales process associate
Hewlett Packard Enterprises
Chennai
12.2020 - 07.2024
- Managed order management team for quote to cash and order to cash processes in EMEA region.
- Prepared contracts using SAP S&D Module and S4 HANA, leveraging Salesforce tools.
- Created revenue and delivery contracts alongside corresponding invoices under tight deadlines.
- Facilitated order flow between SAP systems, including SAP PO1 and DCP Server (Fiori).
- Handled complex cases with zero defects while maintaining strong partner relationships.
- Strived for 100% efficiency in fulfilling customer satisfaction and process commitments.
- Conducted regular quality checks to identify improvements and maximize customer satisfaction.
- Implemented measures to avoid discrepancies impacting organizational revenue.
Process Associate-Lease Abstraction
Annet Technologies
Chennai
07.2017 - 01.2019
- Document Validation and analyzing the lease documents and abstract it in the templates Software's as per Scope of the work.
- Downloading and validating the Lease Documents from dashboard, maintaining the daily track of the Work.
- Analyzing and abstracting documents.
Education
BE - Chennai
Meenakshi College of Engineering
Chennai01-2016
DIPLOMA IN BCE - other
Sri Nallalaghu Polytechnic
Chennai01-2013
S.S.L.C DR.Radhakrishnan Matric Higher Sec School
Chennai01-2010
Skills
- Deal analysis
- SAP and S4 HANA expertise
- Subject matter expert
- Transition management
- End-to-end order management
- Material management
- Credit and collections
- Warranty adjustments and billing
Personal Information
- D.O.B: 14 – APR– 1995
- CIVIL STATUS : Single
- LANGUAGES : English, Tamil & Hindi
Accomplishments
Top performer in sales processing at HP
Timeline
Deal Desk Analyst – Linkedin Project
Cognizant
07.2024 - Current
Sales process associate
Hewlett Packard Enterprises
12.2020 - 07.2024
Process Associate-Lease Abstraction
Annet Technologies
07.2017 - 01.2019
BE - Chennai
Meenakshi College of Engineering
DIPLOMA IN BCE - other
Sri Nallalaghu Polytechnic
S.S.L.C DR.Radhakrishnan Matric Higher Sec School