Human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Human Resource Manager
Zeno Communications Singapore Pte Ltd
04.2024 - 10.2024
Actively seeks talent to meet business requirements
Use platforms, such as LinkedIn, Lever and personal networks to advertise positions and attract talents
Lead, support and participate in interview, recruiting and onboarding process to ensure candidates and employees of all levels are effectively integrated
Handle full cycle of end-to-end HR operations which includes recruitment, on-boarding/ off-boarding activities, work pass management, performance evaluation, re-employment.
Manage onboarding including work with IT to setup equipment for new joiners and leavers
Work with the hiring managers to source the right talent, reviewing terms and conditions and ensuring competitive rates are in place
Monitor VIS/ Sponsorships when necessary and update as required
Work with third partied (e.g MOM) to provide guidance on visa/sponsorship requirements and ensure is it adhered to)
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Support ongoing, midpoint and annual performance review processes
Work closely with the market leader on annual/bi-annual salary / promotion reviews/incentive payments
Prepare contracts of employment and maintain personnel records
Input / update staff data information in the HRIS system accurately
Work with Finance and third party vendor on payroll, IR8A processing, monthly leave report
Responsible for data entry into PeopleSoft, Talenox, Clear Review
Handle general admin (e.g End of probation letters, salary and promotion confirmation)
Manage leave reconciliations, anniversary awards, and other benefits for employees
Launch exit surveys and conduct exit interviews, share trends or areas of concerns with the MD
Human Resource Manager
Rently Pte Ltd / Aument Capital Partner / We Are Noodle
03.2023 - 03.2024
Company Overview: start-ups
Handling general HR enquiries
Prepare and apply for EP/SP application
Managing the staffing process, including recruiting, interviewing, hiring and onboarding
Create and roll out a comprehensive talent acquisition plan to fill open positions in the company
Work with hiring managers and departments heads to find out what they need in terms of staffing and to create job descriptions
Search for potential candidates through a variety of means, such as online job portals, social media, professional networks and referrals from current employees
Interview candidates over the phone and in person to evaluate their qualifications, experience, and fit with the company's culture
Create and implement effective recruitment strategies to increase chances of getting the top talent
Coordinate the onboarding of new employees, ensuring a seamless transition and positive experience
Process and administer payroll accurately and in a timely manner
Monitor and administer attendance and leave records for employees
Monitor and record employee work hours, paid time off, medical leave, and other forms of absences and update the payroll system accordingly
Provide advice and support on HR policies, procedures, and programs to employees as their primary point of contact
Resolve employee concerns and conflicts in a timely manner while preserving a positive work environment
Manage the performance management process, which includes objectives setting, performance evaluations, and employment plans
Conduct Performance evaluation every quarterly
Partner with management to ensure strategic HR goals are aligned with business initiatives
Use performance management tools to provide guidance and feedback to team
Develop training materials and performance management programs to help ensure employees understand their job responsibilities
Create a compensation strategy for all employees based on market research and pay surveys, keeps the strategy up to date
Create and update HR policies, procedures, and employee handbooks in accordance with legal and industry requirement
Ensure all company HR policies are applied consistently
Maintain company organisation charts and employee directory
HR/Office Manager
Silverhorn Investment Advisors (SG) Pte Ltd
05.2022 - 03.2023
Manage the Singapore office HR requirements
Applying for EP for staffs
Assist Senior HR members with various tasks on a daily basis
Schedule & conducted the first round of interviews and then the followups
Administer the onboarding process of newly hired employees by initiating pre-employment checks, issuing employment contracts
Manage off boarding and exit interview processes
Manage the SG company medical,dental,life insurance benefits
Manage leave and sick leave entitlements
Assisted in updating all Benefits information
Posting jobs for full time/graduate programme/interns
Created and implemented employee rules and guidelines
Processed monthly payroll and distributed pay checks to employees
Managed the office database, mail, payroll distribution, and the physical setting of the front office
Facilitated the offer process by extending offers and negotiating employment terms
Performed more in-depth reference checks as needed
Documented monthly payrolls and prepared tax documents when required
Handled correspondence, filing systems, and calendar plans
Maintained office supplies and scheduled orders from appropriate vendors
Manage expenses for employees
Facilities and Administration Officer
Lidl Singapore Pte. Limited
09.2018 - 05.2022
Assist with facility management
Answering calls & queries, reply to email queries
Maintain Office & pantry supplies
Assist in VISA applications for Director & department head
Assist in hotel & flight booking for Director & department head
Assist to sign up & coordinate seminars for Director
Assist with Director's and department head travel & personal claims
Update & manage Director & department head calendar
Assist to setup video conference & audio conference
Coordinate & liaise with external vendor on renewal of contacts & new contracts
Manage & keep track of staff leave & medical application
Booking of meeting rooms for client meetings
Assist in on boarding for new joiners
Assist in courier service
Assist HR Manager & Senior Administration officer
Administration Officer
Gibson Dunn & Crutcher LLP
12.2015 - 09.2018
Answering call & queries, reply to email queries
Collecting mails and distributing accordingly
Dealt with administrative work
Assist with facility management, Maintain office and pantry supplies
Gained knowledge and experience in building interpersonal relationship with customers/clients
Learned to multitask and prioritize according to the changing requirement of company
Upkeep and maintain legal library and subscriptions
Assist with client's meetings and marketing events
Assist with courier services (local & overseas)
Knowledge on Chrome River to submit invoices for accounts
Booking of meeting rooms for Clients
Assist with sending couriers via FedEx / or local courier services
Assisting the legal secretaries to send out invoice and other duties
Assisting in Hotel bookings for Attorney
Assist in catering for Client / Staff lunch
Printing /binding and filing of documents
Assist to setup video conference/ audio conference
Coordinate with vendor on renewal of contracts and monthly maintenance
Client Service Executive
Deutsche Bank
02.2010 - 11.2015
Addressed client's inquiries and concerns
Dealt with administrative work associated with events and meetings
Scheduled, organized and coordinated events and client meetings
Prepared and managed resources required for client meetings
Gained knowledge and experience in building interpersonal relationship with customers/clients
Learned to multitask and prioritized according to the changing requirement of company
Developed enhanced ability to work with all levels of staff within an organization
Able to communicate effectively with diverse groups of people with various backgrounds
Attained good time and stress management skills
Able to resolve conflict in an effective manner
Education
BA - Business & Human Resource Managment
University of Northumbria at Newcastle
01.2022
Diploma - Learning Disorder Management and Child Psychology
Colleage of Allied Educators
02.2014
Skills
Analytical Problem Solving
Adaptable Mindset
Team Leadership
Quick Learner
Strategic Leadership
Customer Engagement
Agile Response to Change
Proficient Time Management
Effective Multitasking
Team Collaboration Skills
Microsoft Outlook
Microsoft PowerPoint
Microsoft Excel
Microsoft Office
Strong Interpersonal Communication
HR Administration
Certification
IHRP - CA
Languages
English
Tamil
Timeline
Human Resource Manager
Zeno Communications Singapore Pte Ltd
04.2024 - 10.2024
Human Resource Manager
Rently Pte Ltd / Aument Capital Partner / We Are Noodle
03.2023 - 03.2024
HR/Office Manager
Silverhorn Investment Advisors (SG) Pte Ltd
05.2022 - 03.2023
Facilities and Administration Officer
Lidl Singapore Pte. Limited
09.2018 - 05.2022
Administration Officer
Gibson Dunn & Crutcher LLP
12.2015 - 09.2018
Client Service Executive
Deutsche Bank
02.2010 - 11.2015
Diploma - Learning Disorder Management and Child Psychology
Colleage of Allied Educators
BA - Business & Human Resource Managment
University of Northumbria at Newcastle
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QIAN RUI ZHANGQIAN RUI ZHANG
Supervisor (Part Time) at Singapore Communications Equipment Co Pte LtdSupervisor (Part Time) at Singapore Communications Equipment Co Pte Ltd