Prabhjot
Pendle Hill
Summary
Organized Administrative Officer known for high productivity and efficiency in task completion. Specialize in effective communication, time management, and problem-solving skills. Excel at using interpersonal abilities, adaptability, and teamwork to achieve objectives in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Front Administrative Officer
Crystal Radiology
Auburn
01.2023 - Current
- Ensured accurate and compliant billing practices by processing Medicare and DVA claims in alignment with PRNIP guidelines, including obtaining patient financial consent and conducting regular audits to maintain data integrity.
- Delivered high-quality administrative support across various functions such as correspondence management, record keeping, and data entry, contributing to the smooth operation of clinical services.
- Maintained strict confidentiality and adhered to data protection standards in handling sensitive patient and financial information, both in physical and electronic formats.
- Played a key role in managing patient appointment workflows, including scheduling, rescheduling, and check-in/out procedures, while ensuring accurate documentation and billing commentary.
- Actively contributed to a collaborative team culture by engaging in open communication and supporting shared goals within a multidisciplinary environment.
- Demonstrated strong time management and organizational skills by effectively prioritizing tasks and meeting deadlines in a fast-paced clinical setting.
- Supported referral coordination processes by validating documentation, liaising with patients regarding discrepancies, and ensuring timely triage in consultation with clinicians for urgent cases.
- Provided professional and empathetic front-line service to patients, families, and carers, addressing inquiries and delivering information with courtesy and clarity.
- Ensured readiness of clinic sessions through meticulous file preparation, including referral verification and coordination of necessary documentation.
- Complied with workplace health and safety protocols, completed required training, and remained familiar with emergency procedures to support a safe clinical environment.
- Adapted to evolving operational needs by undertaking additional responsibilities as directed by management, demonstrating flexibility and initiative.
- Balanced independent work with effective team collaboration, consistently delivering outcomes with minimal supervision.
Administrative Assistant
All Friends Studio
Gurgaon
03.2019 - 01.2021
- Organized files and documents using digital management systems for easy access.
- Supported project coordination by tracking deadlines and deliverables effectively.
- Handled incoming calls and inquiries, providing information to clients promptly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Education
Master of Science - Master of Computer Applications
Manav Rachna International Institute of Research
Faridabad, India07-2019
Bachelor of Science - Bachelor of Computer Applications
World College of Technology And Management
Gurgaon, India06-2017
Skills
- Billing compliance
- Patient scheduling
- Data management
- Document preparation
- Electronic records
- Administrative support
- Client communication
- Team collaboration
- Time management
- Scheduling appointments
References
References available upon request.
Timeline
Front Administrative Officer
Crystal Radiology
01.2023 - Current
Administrative Assistant
All Friends Studio
03.2019 - 01.2021
Master of Science - Master of Computer Applications
Manav Rachna International Institute of Research
Bachelor of Science - Bachelor of Computer Applications
World College of Technology And Management
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