Prabhakar Maddela

Credit Suisse merger with UBS in 2023, All CS offices and Data centers exit were part of the Integration strategy.

• Oversaw multiple DC Exit projects in Sydney, China, Raleigh, Tokyo & Hong Kong in 2024.
• Facilitated cross-functional meetings to address challenges, share best practices, and strategize plans for DC exits.
• Collaborated closely with Integration department to ensure smooth coordination of processes and timelines, enhancing overall efficiency.
• Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to DC Exits.
• Implemented risk mitigation strategies to minimize potential disruptions caused by unforeseen events or issues.
• Acted as a liaison between the delivery team and management, effectively communicating concerns and suggestions for improvements.
• Strengthen onsite media controls to ensure the secure handling, storage, and disposal of sensitive data and media assets within the data center.

Data Center Operations (IT) team is responsible for managing Data Center (IT) Operations, Facilities Management (IT), DC Fit outs, Migrations, Audit and Controls along with Vendor Management.

• Manage Data center Physical IT infrastructures (e.g. Servers, SANs, Networking, Cloud, DC Rack/enclosures, Structured cabling).
• Led cross-functional teams for the successful completion of Data Center fit out, migration, expansion and decommission projects, resulting in timely completion within the budgets.
• Manage Server Hardware break fix, cabling and IMACD services.
• Manage Media Disposal and Data Sanitization adhering to the compliance guidelines and Regulations.
• Collaborated with Internal & External audit teams part of Data Center audit reviews.
• Manage vendor relationships, review monthly reports, invoice and billing matters.
• Collaborated with cross functional teams along with external partners in multiple RFP process related to Data Center fit out projects.
• Negotiated favorable contracts related to power capacity arrangements essential for smooth Data Center functioning.
• Cultivated strong relationships with key stakeholders, including different technology teams, vendor partners, Internal audit, and department leaders to promote collaboration and long-term success.
• Collaborated with senior management to review strategic initiatives and long term goals.
• Managed financial planning and budgeting processes, ensuring fiscal responsibility.
• Established a culture of continuous improvement, fostering innovation across the areas of scope.
• Implement and enforce Data Center security access policies and procedures.
• Maintain accurate records of inventory management with in the DC’s.
• Conducted regular audits of Data Center infrastructure, ensuring compliance with Internal Controls.
• Improved Data Center efficiency by constantly consolidating with better capacity planning.
• Participated in the disaster recovery plans and Quarterly maintenance windows (QMW) enhancing system resilience.
• Perform recruiting tasks, KT and manage a team of 22 personnel.

• Company Overview: Client: UBS Bank, Singapore Wintel Infra production is a global team responsible for the support and maintenance of the Wintel Platform that provides 24x7 remote servers monitoring, troubleshooting and support for defined level 1 and level 2 issues
• Wintel Infra production is a global team responsible for the support and maintenance of the Wintel Platform that provides 24x7 remote servers monitoring, troubleshooting and support for defined level 1 and level 2 issues
• The Wintel platform includes hardware based on Intel technology and the Microsoft family of operating systems
• The team's primary responsibility is to ensure the uptime of all the globally located UBS servers that run on Windows platform
• The user base for these servers is around 50000
• Client: UBS Bank, Singapore Wintel Infra production is a global team responsible for the support and maintenance of the Wintel Platform that provides 24x7 remote servers monitoring, troubleshooting and support for defined level 1 and level 2 issues

• Company Overview: Client: Barclays Capital Bank, Singapore Global Service Center team provides a central, controlled, account administration, independent of business functions and regions, for the Banks infrastructure
• Global Service Center team provides a central, controlled, account administration, independent of business functions and regions, for the Banks infrastructure
• GSC performs the control function within the Bank primarily tasked with creating and maintaining logical access to the Banks infrastructure for all major regions
• GSC responsibilities also include Administration, Monitoring, Troubleshooting Windows and Messaging Server, Active Directory, Cluster services
• Client: Barclays Capital Bank, Singapore Global Service Center team provides a central, controlled, account administration, independent of business functions and regions, for the Banks infrastructure

• Company Overview: Operations Intelligence Center support 150 GE Business applications and close to 1000 servers
• Operations Intelligence Center support 150 GE Business applications and close to 1000 servers
• Key accomplishments include handling GE Corporate servers and network issues which needs to be administered 24x7
• These servers are monitored for Availability, Performance, Proactive Hardware Status, Disk space utilization, CPU and Memory Utilization
• Handling service requests through incident and change management
• Operations Intelligence Center support 150 GE Business applications and close to 1000 servers

• Maintain Compute and Network environment
• Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision
• Work with vendors in installation and solutions implementation