Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Hobbies and Interests
Awards
Personal Information
Timeline
Generic
POOJA VINOD KUMAR

POOJA VINOD KUMAR

Singapore

Summary

Experienced ad operations specialist with success in creating and executing strategic marketing campaigns. Skills include comprehensive knowledge of digital marketing platforms, data analysis, and team leadership. Have made significant impacts by driving brand awareness and increasing market share through innovative strategies. Possess strong communication skills to effectively liaise between teams and stakeholders.

Overview

8
8
years of professional experience

Work History

SENIOR CAMPAIGN MANAGER, APAC

Madison Logic
Singapore
01.2021 - Current
  • Developed comprehensive marketing strategies to enhance brand visibility and engagement.
  • Managed cross-functional teams to execute multi-channel campaigns effectively.
  • Analyzed market trends to inform campaign direction and target audience selection.
  • Coordinated with external vendors and stakeholders for seamless campaign execution.
  • Conducted performance reviews of campaigns, refining processes for future initiatives.
  • Mentored Campaign Managers, Account Managers, Customer Success Managers, and Sellers within the team on best practices for campaign management and execution.
  • Developed and executed integrated marketing campaigns to drive customer engagement.
  • Analyzed campaign performance data and identified areas for optimization.
  • Serve as the primary internal owner for the successful delivery of the client's content syndication and digital advertising campaigns.
  • Play a critical role through day-to-day management of the client's digital advertising and content syndication campaign implementation, delivery, and optimization.
  • Managed a team of Campaign Managers with direct reports, and collaborated on the team onboarding training curriculum and continuous education.
  • Work with internal and external stakeholders to identify, define, and implement inventory requests.
  • Collaborate with partners to help improve and navigate best practices, and process improvements at a granular level, in partnership with Partner Operations.
  • Serve as a digital operations subject matter expert for internal teams and external partners.
  • Continuously assess, improve, and implement efficient and scalable operational workflows, end to end.
  • Be the subject matter expert across ML's products and third-party applications, including Lead Generation and Digital Advertising Operations (Xandr, The Trade Desk), and platform integrations.
  • Collaborate cross-functionally to identify process, knowledge, and documentation gaps, and lead the design and implementation of process efficiencies and training/documentation that will increase campaign success and revenue expansion.
  • Work closely with Sales, Customer Onboarding, BI, Product, and Finance to ensure the successful execution, optimization, and delivery of customers' digital marketing campaigns.
  • Campaign troubleshooting as it relates to pacing, performance, and pixels.
  • Campaign management strategy: design and implement a strategy tailored to the start, mid, and end of months across strict and fluid campaigns.
  • Assist with campaign issues (forecasting, planning, targeting challenges, setup, troubleshooting, post-launch performance troubleshooting, optimization guidance, etc.).
  • Maintain the display knowledge base (KB) within the IKC, create/support FAQs, and develop operational best practices.
  • Maintain and publish quarterly ad specs (partner with the Marketing team), benchmarks, and additional relevant material helpful to the wider organization.
  • Increase operational efficiency for both pre-launch and post-launch processes.
  • Continuing team education with Sales and Post-sales.
  • Support the definition of digital advertising best practices and policies.
  • Seven years of hands-on backend programmatic advertising experience on Xandr and The Trade Desk.
  • Deep knowledge of DMPs and buy-side DSPs.
  • Evolve the current bidding approach on the current DSP, including but not limited to bidding strategy, targeting strategy, third-party data strategy (DMPs, brand safety vendors, etc.), private marketplaces, and direct deals.
  • Evaluate and set campaign performance standards.
  • Improve campaign setup strategy, including but not limited to inventory targeting strategy and campaign setup hierarchy strategy.
  • Led A/B testing initiatives to improve the effectiveness of campaigns.
  • Coordinated cross-functional teams across departments, including sales, product, design, engineering, and finance.
  • Oversaw budget allocation for campaigns, ensuring adherence to financial guidelines.
  • Mentored junior staff on best practices for campaign management and execution.
  • Conducted market research to identify new opportunities for growth.
  • Implemented automation tools like HubSpot, Marketo, Ogilvy, Integrate to streamline processes.
  • Negotiated contracts with vendors and third-party partners for services related to campaigns.
  • Maintained relationships with existing clients while prospecting new ones.
  • Collaborated with creative teams to develop engaging content for campaigns.
  • Managed budgets, timelines, and resources to ensure successful project completion.
  • Provided guidance on best practices related to digital marketing techniques.
  • Identified target audience and developed optimized communication plans to engage and interest individuals.

SENIOR DIGITAL MARKETING CONSULTANT

iSmart Communications Pte Ltd
Singapore
01.2018 - 01.2021
  • Implement HubSpot inbound marketing campaigns | Generate B2B leads for clients with impactful digital marketing strategies
  • Manage a team of inbound marketing consultants and their projects | Onboard new HubSpot clients
  • Develop e-commerce websites on Shopify for skincare, beauty & fashion products
  • Set up and manage e-commerce stores on Shopee & Lazada in Singapore and Malaysia | Boost B2C e-commerce sales
  • Handle Multichannel E-commerce Management Software portals including Zetpy and Selluseller | Sync products, inventory, customers and orders with ecommerce marketplaces like Lazada & Shopee and online e-commerce platforms like Shopify
  • Develop successful online sales operations from scratch | Establish and follow strategic vision, mission and operational plans
  • Manage all facets of business operations, including inventory tracking, coordination and social media marketing
  • Run Facebook, Instagram, Google, and LinkedIn ads | Leverage Facebook A/B testing and Google Analytics to monitor the effectiveness of online marketing strategies, website content and user experience
  • Develop insights on marketing campaigns to assess performance against goals
  • Proactively look for growth opportunities that will delight the client and improve overall campaign performance

Education

MBA - Marketing & Operations

Amrita School of Business
India
01.2018

BSc. - Biotechnology

Amrita School of Biotechnology
India
01.2016

Skills

  • Campaign management
  • Lead generation
  • Digital advertising
  • Market analysis
  • Cross-functional collaboration
  • Client relationship management
  • Data-driven optimization
  • Display Advertising
  • Programmatic Advertising
  • Xandr
  • The Trade Desk
  • E-commerce Website Development
  • Shopify
  • WooCommerce
  • E-commerce Stores
  • Shopee
  • Lazada
  • Marketplace Management Tools
  • Selluseller
  • Zetpy
  • Inbound Marketing
  • Sales Software
  • HubSpot
  • Keap
  • Email Marketing Software
  • MailChimp
  • Klaviyo
  • Online Advertising
  • Facebook Ads
  • Instagram Ads
  • SEM
  • Google Search Ads
  • Google Display Ads
  • Google Shopping Ads
  • Social Media Marketing
  • Keyword Optimization
  • Adobe Photoshop
  • Canva

Accomplishments

Helped develop customer loyalty programs for new/returning customers and generated more than $10,000 in online sales and special promotions

Hobbies and Interests

  • Online shopping
  • K-Drama
  • Swimming
  • Sudoku

Awards

Best Campaign Manager Award, APAC, 2022

Personal Information

Title: Senior Campaign Manager, APAC

Timeline

SENIOR CAMPAIGN MANAGER, APAC

Madison Logic
01.2021 - Current

SENIOR DIGITAL MARKETING CONSULTANT

iSmart Communications Pte Ltd
01.2018 - 01.2021

MBA - Marketing & Operations

Amrita School of Business

BSc. - Biotechnology

Amrita School of Biotechnology
POOJA VINOD KUMAR