PONRAJ BALU
Summary
Professional with strong background in infrastructure management, skilled in server administration, systems integration, and IT project coordination. Known for fostering collaboration and driving results, adaptable to evolving needs and dependable in high-pressure environments. Adept in leveraging technical expertise and strategic planning to optimize IT infrastructure and enhance operational efficiency. Skilled communicator and team leader, focused on achieving organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Infrastructure Manager
Standard Chartered Bank
11.2016 - Current
- Developed comprehensive disaster recovery plans, ensuring business continuity during critical events.
- Created strategies to maintain integrity of overall infrastructure.
- Enhanced team performance through coaching, mentoring, and providing professional development opportunities for staff members.
- Worked in team-driven environments and communicated effectively with stakeholders.
- Established key performance metrics to monitor infrastructure health and identify areas for improvement.
- Optimized resource allocation by closely monitoring project budgets and adjusting as needed to maintain financial goals.
- Secured sensitive data by establishing robust cybersecurity measures and protocols.
- Ensured compliance with industry regulations and company policies, reducing potential risks and liabilities.
Implementation Manager
Standard Chartered Bank
04.2007 - 11.2016
- Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
- Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions, ensuring ongoing support for the implementation team''s efforts.
- Led a diverse team of professionals in successfully completing complex implementations on time and within budget constraints.
- Implemented continuous improvement initiatives that resulted in increased efficiency across various stages of the implementation process.
- Troubleshot technical issues during implementations, working closely with IT teams to resolve problems quickly and minimize downtime for clients involved in specific scenarios encountered.
- Championed change management initiatives by creating buy-in from stakeholders through clear communication of benefits and strategies, fostering a supportive environment for successful implementation outcomes.
- Streamlined implementation processes by identifying inefficiencies and implementing best practices, resulting in reduced project timelines.
- Mentored junior staff members through hands-on training sessions and regular performance reviews to enhance their professional growth opportunities.
- Oversaw development and implementation of improvements to support network operations.
- Managed life cycle replacement of hardware and software.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Implemented and maintained technology and software budget.
Education
Master of Science in - Computer Science And Information Technology
Ayya Nadar Janaki Ammal College
Sivakasi04-2001
Skills
- Technical Upkeep
- Incident Resolution Oversight
- Server Configuration Expertise
- Resource Capacity Planning
- Business Continuity Planning
- Database Operations Oversight
- Application Deployment
- Change Implementation Strategies
Certification
- Certified IBM WAS Administrator
- Certified Azure fundamentals
Timeline
Senior Infrastructure Manager
Standard Chartered Bank
11.2016 - Current
Implementation Manager
Standard Chartered Bank
04.2007 - 11.2016
Master of Science in - Computer Science And Information Technology
Ayya Nadar Janaki Ammal College
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