Poly Chai Pau Li
Summary
Customer-focused professional with successful in finance sector. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Assistant Service Manager
Maybank Singapore
08.2022 - Current
- Oversaw business transactions and practices to comply with regulations, bank policies, procedures and internal audit requirements.
- Maintained relationships with business partners to assist customers with complex financial needs.
- Complied with established internal controls and policies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Senior Executive ( Frontline Officer)
Public Bank
04.2021 - 07.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintain relationship with existing customer and attract potential customer.
- Do cold calling to the customer to expand business.
- Perform high standard customer service.
Assistant Accoutant
Kit Kiong Aluminium Glass Work
06.2020 - 03.2021
- Reviewed general ledger entries and assessed accuracy.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Communicated with suppliers to reconcile invoice payments.
Education
Bachelor of Accounting And Finance - Accounting And Finance
Inti International University
Malaysia 05.2020
Skills
- Service Quality Management
- Customer Service
- Regulatory Compliance
- Operational Efficiency
Languages
English
Chinese (Mandarin)
Malay
Timeline
Assistant Service Manager
Maybank Singapore
08.2022 - Current
Senior Executive ( Frontline Officer)
Public Bank
04.2021 - 07.2022
Assistant Accoutant
Kit Kiong Aluminium Glass Work
06.2020 - 03.2021
Bachelor of Accounting And Finance - Accounting And Finance
Inti International University
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