Poh Yi Jee
Summary
Proven Administration Clerk with a track record of enhancing operational efficiency at Tungsan Food Industries Pte Ltd. Excelled in data entry and maintaining meticulous records, significantly improving data accuracy. Skilled in communication and problem-solving, adept at handling customer feedback and streamlining the order process. Demonstrated ability to manage and update company files, ensuring in documentation accuracy.
Overview
10
10
years of professional experience
Work History
Administration Clerk
Tungsan Food Industries Pte Ltd
04.2018 - Current
- Answering phone call, distribute messages, and redirect calls to the appropriate department
- Taking order & issuing invoices and following up on any outstanding payment
- Print sales report for deliveryman before delivering
- Tally amount received with invoices by salesman / deliveryman
- To receive “good order form” from warehouse for purchasing and inform person-in-charge if there’s any price changes
- Filing, faxing, scanning, making copies and data entry
- Barcode printing for production and branches
- Issuing memo
- Printing and checking of monthly statement for customer
- Attending to visitors
- To record and follow up on all customer’s feedback
- To check, reply and process online order and company email
- Maintain company files and records to ensure they remain updated
- Purchase goods from suppliers
Telesales Team Leader
H & K Phone and Mobil
01.2015 - 02.2018
- Reception of customers
- Complete the sales target tasks of the store
- Maintain customer relations
- Promote brand mobile phone products
- Display goods according to the display manual
- Collect information on regional competitors
- Obey the management and supervision of superiors
- Complete other tasks assigned by superiors
Education
SPM -
SMK BAU
MALAYSIA2013
Skills
- Data entry proficiency
- Paperwork and documentation
- Data Entry
- Ordering of supplies
Timeline
Administration Clerk
Tungsan Food Industries Pte Ltd
04.2018 - Current
Telesales Team Leader
H & K Phone and Mobil
01.2015 - 02.2018
SPM -
SMK BAU
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