Summary
Overview
Work History
Education
Skills
Timeline
Generic
Poh Yi Jee

Poh Yi Jee

Summary

Proven Administration Clerk with a track record of enhancing operational efficiency at Tungsan Food Industries Pte Ltd. Excelled in data entry and maintaining meticulous records, significantly improving data accuracy. Skilled in communication and problem-solving, adept at handling customer feedback and streamlining the order process. Demonstrated ability to manage and update company files, ensuring in documentation accuracy.

Overview

10
10
years of professional experience

Work History

Administration Clerk

Tungsan Food Industries Pte Ltd
04.2018 - Current
  • Answering phone call, distribute messages, and redirect calls to the appropriate department
  • Taking order & issuing invoices and following up on any outstanding payment
  • Print sales report for deliveryman before delivering
  • Tally amount received with invoices by salesman / deliveryman
  • To receive “good order form” from warehouse for purchasing and inform person-in-charge if there’s any price changes
  • Filing, faxing, scanning, making copies and data entry
  • Barcode printing for production and branches
  • Issuing memo
  • Printing and checking of monthly statement for customer
  • Attending to visitors
  • To record and follow up on all customer’s feedback
  • To check, reply and process online order and company email
  • Maintain company files and records to ensure they remain updated
  • Purchase goods from suppliers

Telesales Team Leader

H & K Phone and Mobil
01.2015 - 02.2018
  • Reception of customers
  • Complete the sales target tasks of the store
  • Maintain customer relations
  • Promote brand mobile phone products
  • Display goods according to the display manual
  • Collect information on regional competitors
  • Obey the management and supervision of superiors
  • Complete other tasks assigned by superiors

Education

SPM -

SMK BAU
MALAYSIA
2013

Skills

  • Data entry proficiency
  • Paperwork and documentation
  • Data Entry
  • Ordering of supplies

Timeline

Administration Clerk

Tungsan Food Industries Pte Ltd
04.2018 - Current

Telesales Team Leader

H & K Phone and Mobil
01.2015 - 02.2018

SPM -

SMK BAU
Poh Yi Jee