Proven Administration Clerk with a track record of enhancing operational efficiency at Tungsan Food Industries Pte Ltd. Excelled in data entry and maintaining meticulous records, significantly improving data accuracy. Skilled in communication and problem-solving, adept at handling customer feedback and streamlining the order process. Demonstrated ability to manage and update company files, ensuring in documentation accuracy.
Overview
10
10
years of professional experience
Work History
Administration Clerk
Tungsan Food Industries Pte Ltd
04.2018 - Current
Answering phone call, distribute messages, and redirect calls to the appropriate department
Taking order & issuing invoices and following up on any outstanding payment
Print sales report for deliveryman before delivering
Tally amount received with invoices by salesman / deliveryman
To receive “good order form” from warehouse for purchasing and inform person-in-charge if there’s any price changes
Filing, faxing, scanning, making copies and data entry
Barcode printing for production and branches
Issuing memo
Printing and checking of monthly statement for customer
Attending to visitors
To record and follow up on all customer’s feedback
To check, reply and process online order and company email
Maintain company files and records to ensure they remain updated
Purchase goods from suppliers
Telesales Team Leader
H & K Phone and Mobil
01.2015 - 02.2018
Reception of customers
Complete the sales target tasks of the store
Maintain customer relations
Promote brand mobile phone products
Display goods according to the display manual
Collect information on regional competitors
Obey the management and supervision of superiors
Complete other tasks assigned by superiors
Education
SPM -
SMK BAU
MALAYSIA
2013
Skills
Data entry proficiency
Paperwork and documentation
Data Entry
Ordering of supplies
Timeline
Administration Clerk
Tungsan Food Industries Pte Ltd
04.2018 - Current
Telesales Team Leader
H & K Phone and Mobil
01.2015 - 02.2018
SPM -
SMK BAU
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