Effective Listener
Poh Yang Kai
Police Officer
Summary
A dynamic and disciplined civil servant with 8 years of dedicated service within the Singapore Police Force (SPF). Proficient in decision-making and adept in management skills, with a history of effectively leading teams ranging from 4 to 6 personnel. With a robust analytical capacity, I am dedicated to delivering top-tier results, thriving in dynamic environments, and fostering effective collaboration within diverse teams.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Duty Operations & Security Officer
Singapore Police Force
11.2021 - 01.2024
- Operations Management: Managed daily operations of Special Operations Command (SOC) through activation of relevant resources to incident sites.
- Stakeholder Communication: Offers professional suggestions and advices to stakeholders during incidents.
- Security Operations: Managed overall security of SOC base, crafting workflows to facilitate security personnel in complying with various security SOPs.
- Team Management: Leading and supervising a team of 4 Police National Service officers and 5 AETOS auxiliary police officers.
Patrol Section Leader
Singapore Police Force
06.2018 - 11.2021
- Emergency Response: Proficient in responding to emergency calls and coordinating with essential services like SCDF during joint operations.
- Leadership: Demonstrated leadership by leading strategy analysis teams and serving as second-in-charge to team of 6 police officers.
- Attention to Detail: Cultivated keen attention to detail in paperwork, incident documentation, and procedural adherence.
- Professionalism: Consistently maintains a professional demeanor, integrity, honesty, and commitment to upholding law and serving community, adhering to SPF's code of conduct.
Education
Diploma in Business Management - Customer Relationship Management
Nanyang Polytechnic
Singapore 04.2012 - 04.2015
Skills
Operations Management
Security Team Management
Emergency Management
Security Procedures Knowledge
Project Management
Software
Effective Communicator
Interests
Strength Training
Running
Hiking
Timeline
Duty Operations & Security Officer
Singapore Police Force
11.2021 - 01.2024
Patrol Section Leader
Singapore Police Force
06.2018 - 11.2021
Diploma in Business Management - Customer Relationship Management
Nanyang Polytechnic
04.2012 - 04.2015