Phua Poh Ling
Singapore
Summary
Procurement professional dedicated to optimizing supply chain processes and building robust supplier networks. Recognized for effectively negotiating contracts and driving cost-efficiency in procurement operations. Known for fostering team collaboration and adapting to evolving project demands, with strengths in strategic sourcing and vendor management.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Regional Procurement Manager, seconded to Meta
Jones Lang LaSalle Property Consultants Pte Ltd
08.2024 - Current
- Developing & implementation of category strategies and lead sourcing plans which is aligned with the account team & client.
- Driving operational compliance and Procurement KPI in the areas of contract management (achieving 70% within 6 months), insurances (90% within 5 months) and delivering APAC savings of USD 1.5M across various cost optimization, re-engineering exercises, in line with strategic goals of the account.
- Evaluated supplier performance through Supplier Performance Management (SPM) on quarterly, bi-yearly / annual reviews, fostering continuous improvement and driving value for the organization. An average of 20 scorecards issued per quarter with a consistent results of at least 90% across key partners (eg : janitorial, kitchen equipment PPM and MEP services)
- Contract drafting & reviews vendor contracts for the APAC region including, but not limited to Services Agreements, Renewals, etc
- Establish and enforce procurement policies, processes, and governance frameworks in line with corporate standards.
Regional Sourcing Manager, with 2 direct reports (CN and IN), seconded to HPI Inc
Jones Lang LaSalle Property Consultants Pte Ltd
03.2020 - 09.2023
- Managing sourcing activities across multiple sites and countries within assigned client account, which includes working closely with key stakeholders to understand business requirement, ensuring supplier performance
- Ensure sourcing strategies are aligned to global and regional category sourcing.
- Driving operational compliance in areas of contracts management and insurance.
- Which includes housekeeping of contract management throughout APAC, ensuring contracts are renewed based on client back to back agreement expiry.
- Reviewing current incumbents SOW and leverage on the good performance suppliers to further reduce total supplier base.
- Development of APAC Sourcing dashboard to share procurement data (eg : total spend, contract status, credit terms etc) across different functions and senior leaders within the account.
Category Manager / Singapore
ISS Facility Services Pte Ltd
10.2018 - 03.2020
- Savings achieved : ~ 5-10% on indirect / 3-5% for F&B
- Categories : Indirect and F&B
- Ensure close alignment with Group category management / regional procurement team to develop and implementing procurement strategies to Singapore market.
- Managing RFP / RFQ and leading negotiation on assigned categories; key spend category are also conducted via Scanmarket (online auction).
- Through the bidding exercise, I was able to leverage & reduce the total number of key suppliers by 10% and reduce the raw material pricing with an average of 10% cost savings in a single exercise.
- Improvement of payment terms, from 30 to 60 days
- Standardizing routine purchases & maintaining up-to-date catalog management
- Conduct QBR with key suppliers to ensure performance are managed within the SLA
- Regular business reviews with key stakeholders such as CFO and GM to evaluate incumbent performance and review new suppliers suitability to support the business division.
Procurement Specialist / Singapore
Abbott Laboratories (Singapore) Pte Ltd
07.2017 - 03.2018
- Categories : Indirect services such as sales & marketing, Logistics & Professional services
- Working closely with Procurement regional category leads to implement regional sourcing strategies for Singapore.
- Execute RFP process, bids review & pricing analysis.
- Identify & leverage services across all division in Singapore to build preferred supplier base which includes improving payment terms & customer satisfaction.
- Developing local Procurement policies & ensure compliance with local procedures & process.
- Contract management & supplier relationship management together with local stakeholders.
Assistant Category Manager / APAC, excl. Japan
Independent Purchasing Company (Australasia) Pte Ltd
02.2017 - 07.2017
- Categories: Food packaging, uniforms, services (Non-food) and cheese supply for Asia region (excluding India & Japan)
- Leading the Asia region on the new uniform & accessories (eg: name badge, aprons etc) implementation which includes sourcing for alternative supplier source in the region, specification & quality alignment with SUBWAY stakeholders.
- Understanding of market trends to introduce / re-develop on alternative packaging requirement for new product trial in selected Asia markets which includes sourcing for new products from incumbent or new supplier source.
- Data collection on current spend volume to review on packaging strategy across Asia region to drive cost savings & volume consolidation.
- Track and report projects progress/status.
- Contract administration ensuring smooth supply chain implementation to the local markets.
Assistant Procurement Manager / Singapore & Malaysia
Sanofi-Aventis Singapore Pte Ltd
01.2015 - 01.2017
- Savings achieved : 8% for Singapore / 5.5% for Malaysia
- Categories : Indirect Category (HR services, Hotel (FIT) & Travel Agency (TMC) & Facility Management) Sales & Marketing for Regional Consumer Healthcare (CHC) and Singapore platform for Market Research and Meeting & Events services, market research
- Support & be the main negotiator for non-IT purchase for Sanofi office move (spend of SGD 7m) & achieving an average of 5 to 11% cost reduction . This includes purchase of system furniture including chairs, introducing Integrated Facility Management (iFM) concept to the new office environment (54,000 sqft), managing reinstatement works proposal for existing office. With a large scale office move for Singapore completed in Aug 2015, I was able to provide a better expertise in advising, including direct negotiation with Design & Build (including fit-out works) vendors on the construction of the new Shared Service Centre (SSC) office (24,000 sqft) in Kuala Lumpur for further leverage on non-IT purchase.
- Organize & lead annual RFP for local hotels which includes (transient) and meeting & events. With the current feedback & understanding of the market trend, a total of 5% to 8% price reduction for FIT room rates and the meeting packages rates were reduced for a further 3 to 5% across approved hotel which includes additional complimentary services included.
- Lead & negotiated a major streamlining exercise for HR contingency agencies in Singapore used across BUs. By leveraging on the different business requirement in this exercise, it has helped to reduce the vendor pool by 40%, improving payment terms with awarded vendors to corporate payment terms (60 days).
- Conducting bi-yearly supplier business review. Through the reviews, identify gaps in the service provided by the vendors & ensure corrective measures are developed to improve the level of service extended to the account.
- Constantly involved with stakeholder engagement especially with local CFO to roll out key procurement initiatives.
- Providing periodic local training to local requestors to ensure local procurement policy are complied.
- Continuous catalog improvement for routine purchases; this improves the quality of catalog & is a proven efficient approach for in-country requestors.
Market Procurement Specialist for Singapore, Malaysia, Vietnam, Indonesia, Philippines, Myanmar & Pakistan
Philips Electronics Singapore Pte Ltd
04.2011 - 07.2014
- Company Overview: (Philips Healthcare)
- Savings: 7.5% (Singapore) / 5.5% (Malaysia)
- Categories : Healthcare accessories & consumables, medical device, injectors, power sources, imaging printer, IT hardware & software
- Sourcing for products & services from new vendors / incumbents to meet end user requirements which also include product verification, request for product samples for trial test before qualifying the vendor / products for use in the region. As part of the vendor selection, this also includes stakeholder inputs, pricing, quality of products, financial checks, ability to deliver as part of the score card assessment.
- Working closely with Sales to offer competitive package (3rd party items) to win both government & private hospital tenders.
- Procurement project management: Engaging with project managers & Sales team to clarify on finalized 3rd party items. This is to ensure 100% accurate customer fulfillment. On top of that, to re-negotiate on the purchase price & credit terms to increase company’s profitability & cash-flow.
- Achievement: Improved payment terms from 34 days to 76 days (for Singapore) and 45 days to 103 days (for Malaysia).
- Achievement: Increase margins for 3rd party items with extra savings on top of the earlier negotiated savings which is around 5 to 11% across all categories.
- E-shopping via Hubwoo portal: Reviewing regular purchases & converting them as a catalog item into Hubwoo by securing a contracted rate with a 12 months validity period.
- Procurement process: constantly reviewing current way of working & collecting feedbacks to improve the quality of Procurement works.
Procurement Specialist / Singapore
T-Systems Singapore Pte Ltd
04.2010 - 04.2011
- Savings: ~10 to 15% of total spent
- Categories : IT Hardware and software
- Responsible for purchasing goods and services with creation of SAP PO
- Support all procurement activities such as conducting RFQ / tender exercise, checking of quotation, negotiation with vendors, including improving credit terms with new & existing vendors
- Ensure the most appropriate pricing models are in place with the vendor base
- Ensure operational processes comply with standards such as Global Procurement Policies & Practices
- Manage supplier relationships to ensure delivery per contract & appropriate customer service
- Review & resolve monthly invoices disputes with vendors
Senior Buyer / Singapore
DHL Express (Singapore) Pte Ltd
04.2004 - 04.2010
- Savings: 5 to 8%
- Categories: IT Hardware and software, Facility Management, HR services, printing supplies
- Procurement Activities
- Organise and execute the purchase process ensuring compliance with global, regional and local contracts.
- Processing centralized Purchase Requests & Purchase Orders through web based eProcurement system.
- Leverage purchase with country / regional procurement organization to obtain best value for Company.
- Work with business partner in conducting RFQ / tender exercise, negotiate & establishing contract with awarded vendor.
- Resolve invoicing issues, monitoring delivery status with suppliers
- Conducting Quarterly Business Review (QBR) on major vendors, review & perform follow-up action aft each QBR
- System Administrator
- Managing local eProcurement system, including updating its database.
- Provided system roll-out & training for Singapore, Indonesia & Philippines, including UAT with local users.
- Managing in-country catalog in eProcurement System for Singapore & providing advisory to Indonesia & Philippines team.
Education
Diplome de Boulangerie - Culinary
Le Cordon Bleu Dusit
07.2024
Diploma - The International Certificate in Purchasing & Supply Chain Management
International Trade Centre
03.2008
Diploma - Electronics, Computer & Communications Engineering (ECC), specializing in Embedded Systems Design
Nanyang Polytechnic
05.2003
Skills
- Supplier management
- Strategic sourcing
- Price negotiation
- Teamwork and collaboration
- Supplier relationship management
Accomplishments
- Sanofi-Aventis Singapore Pte Ltd
- ASPIRE Award – Strive for results for Finance SSC office relocation – May 2016
- Philips Electronics Singapore Pte Ltd
- Displayed Philips new behavior - “Team to Excel” – Sept 2011
- Displayed Philips new behavior – “Eager to Win” – Jan 2012
- Completed Lean training – Aug 2012
- Completed Six Sigma Green Belt Training – Jul 2013
- DHL Express (Singapore) Pte Ltd
- Being “Act in an Entrepreneur Way” – Oct 2006
- DHL First Choice, DMAIC – Jul 2009
Certification
- Attended The Psychology of Negotiation – Nov 2007
- Microsoft Office Specialist (Excel) – 2004
- Cybersecurity Act Fundamentals – Aug 2020
- Project Management (Agile) – Aug 2020
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Advanced (C1)
Thai
Beginner (A1)
Timeline
Regional Procurement Manager, seconded to Meta
Jones Lang LaSalle Property Consultants Pte Ltd
08.2024 - Current
Regional Sourcing Manager, with 2 direct reports (CN and IN), seconded to HPI Inc
Jones Lang LaSalle Property Consultants Pte Ltd
03.2020 - 09.2023
Category Manager / Singapore
ISS Facility Services Pte Ltd
10.2018 - 03.2020
Procurement Specialist / Singapore
Abbott Laboratories (Singapore) Pte Ltd
07.2017 - 03.2018
Assistant Category Manager / APAC, excl. Japan
Independent Purchasing Company (Australasia) Pte Ltd
02.2017 - 07.2017
Assistant Procurement Manager / Singapore & Malaysia
Sanofi-Aventis Singapore Pte Ltd
01.2015 - 01.2017
Market Procurement Specialist for Singapore, Malaysia, Vietnam, Indonesia, Philippines, Myanmar & Pakistan
Philips Electronics Singapore Pte Ltd
04.2011 - 07.2014
Procurement Specialist / Singapore
T-Systems Singapore Pte Ltd
04.2010 - 04.2011
Senior Buyer / Singapore
DHL Express (Singapore) Pte Ltd
04.2004 - 04.2010
Diploma - Electronics, Computer & Communications Engineering (ECC), specializing in Embedded Systems Design
Nanyang Polytechnic
Diplome de Boulangerie - Culinary
Le Cordon Bleu Dusit
Diploma - The International Certificate in Purchasing & Supply Chain Management
International Trade Centre
Referee
Sean Yeo : +65 9781 4566
Theresa Ng : +6016 218 3733