POH HUAT ONG
Summary
Dynamic professional with extensive experience as a Sole Proprietor at AATAS Employment Agency, excelling in customer relations and business management. Proven track record in enhancing client satisfaction through tailored solutions and exceptional service. Skilled in cost analysis and performance evaluation, driving repeat business and referrals while maintaining a strong industry reputation.
Overview
38
38
years of professional experience
Work History
SOLE PROPRIETOR /Manager Director
AATAS EMPLOYMENT AGENCY
09.1998 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Developed strong professional relationships with clients, leading to repeat business and referrals.
- Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Entered income and expense details into business databases to track purchases and address variances.
- Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.
- Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
- Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
Secondary English Teacher
Serangoon Garden South School
01.1987 - 01.1997
- Managed classroom behavior effectively through proactive strategies such as setting clear expectations and consequences for misconduct while also reinforcing positive behaviors.
- Organized extracurricular activities such as clubs or tutoring sessions to further engage students in the subject matter outside of regular class time.
- Differentiated instruction for diverse learners, providing tailored support for individual student needs and objectives.
- Collaborated with colleagues to develop interdisciplinary units, fostering critical thinking and connections between subjects.
Education
Bachelor of Education - EDUCATION HEARING EMPAIRED
UNIVERSITY OF MELBORNE
01-1988
Skills
- Employee scheduling
- Customer relations
- Quality assurance
- Marketing strategies
- Employee relations
- Decision-making
- Customer service management
- Sales strategies
- Recruitment
- Cost reduction
- Assignment delegation
- Performance evaluation and monitoring
- Human resources management
- Business marketing
- Planning and execution
- Cost analysis and savings
- Small business operations
- Business management and development
- Cost control and analysis
Timeline
SOLE PROPRIETOR /Manager Director
AATAS EMPLOYMENT AGENCY
09.1998 - Current
Secondary English Teacher
Serangoon Garden South School
01.1987 - 01.1997
Bachelor of Education - EDUCATION HEARING EMPAIRED
UNIVERSITY OF MELBORNE
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