Powen Shih
Supply Chain Specialist
Summary
Driven Supply Chain Specialist with 2 years of experience in international procurement, crisis management, and logistics. Master's degree from the University of Leeds. At Microsoft, I successfully managed supplier metrics, achieving on-time delivery rates exceeding 99%. Contributed to successful APAC pilot and EMEA expansion. Demonstrated crisis resolution and cost-saving achievements during the pandemic at Sonnarkraft Corp.
Dedicated to continuous learning, I am a dependable team member with a solid academic and practical background in supply chain coordination.
Overview
3
3
years of professional experience
Work History
Buyer for WTP Team Server Hardware
Microsoft
12.2023 - Current
- Ensuring timely delivery of products by closely monitoring vendor performance and managing supplier metrics, achieving a 98% on-time delivery rate.
- Regularly meeting with structural, PCBA, cable, power supply, and thermal component suppliers to ensure compliance and supportability of all POs.
- Handling shortages by using BOM and Power BI to find substitute materials, ensuring fulfillment of worldwide Data Center demand.
- Ensuring accurate PO details to minimize blockages and rejections.
- Effectively resolving supply chain blockages, including but not limited to customs clearance, Incoterms clarification, and handling missing shipments to minimize disruptions.
International Buyer and Account Specialist
Sonnarkraft Corp. | T2 Auto Component Manufacturer
02.2021 - 05.2022
International Buyer
- Addressed defective products through 8D reports, achieving a 30% paint reduction in waste costs from European suppliers within a year.
- Conducted supplier management, resulting in replacements or counseling and saving approximately 20% on foam raw material costs within a year.
- Tracked inventory levels to maintain near-zero inventory at the Taiwan plant.
Account Specialist
- Adapted to customer demand trends by optimizing the use of safe stock in European warehouses and in-transit inventory, thereby reducing air freight costs and enhancing inventory management efficiency.
- Reviewed customer orders weekly, collaborated with the manufacturing department to assess capacity and raw materials, and prioritized product delivery.
- Managed disruptions, including the Ever Given blockage, by coordinating with customers, shipping companies, and agents to recover goods totaling 2 million dollars.
- Maintained strong client relationships through regular communication and proactive problem-solving efforts, achieving a score of over 95 in the annual audit.
Education
Msc Global Supply Chain Management Master -
University of Leeds
Department of Mass Communication Bachelor - undefined
Chinese Culture University
Skills
Supplier Relationship Management
Clubvolunteer
- Project Leader | Graduation Exhibition : Planned marketing projects. Directed commercial videos, online and offline activities, and exhibitions. conducted marketing analysis and performance and made presentations to the owner of DB BEER.
- Public Relationship Representative | Students' Bartending Club: Prepared promotion projects within students' activities to seek sponsors. Designed new courses and searched for professional bartenders for club.
Personal Information
Gender: Male
Languages
English
Advanced (C1)
Interests
Gym
Traveling
Bartending
Timeline
Buyer for WTP Team Server Hardware
Microsoft
12.2023 - Current
International Buyer and Account Specialist
Sonnarkraft Corp. | T2 Auto Component Manufacturer
02.2021 - 05.2022
Msc Global Supply Chain Management Master -
University of Leeds
Department of Mass Communication Bachelor - undefined
Chinese Culture University
Similar Profiles
DIVJOT SINGHDIVJOT SINGH
Software Engineer II at MicrosoftSoftware Engineer II at Microsoft
Premlata KumariPremlata Kumari
Technical Program Manager at MicrosoftTechnical Program Manager at Microsoft
REAGAN M. HARKINREAGAN M. HARKIN
Customer Experience Program Mgr., Dragon Copilot at MicrosoftCustomer Experience Program Mgr., Dragon Copilot at Microsoft
Angela LeonAngela Leon
Client Director- SC Government at MicrosoftClient Director- SC Government at Microsoft
Vamsikrishna NethiVamsikrishna Nethi
<ul> <li>Operations Management Responsibilities:</li> <li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li> <li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li> <li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li> <li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li> <li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li> <li>Generated and presented monthly operational performance reports to executive leadership.</li> <li>IT Management Responsibilities:</li> <li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li> <li>Oversaw server infrastructure, software updates, and data security across internal systems.</li> <li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li> <li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li> <li>Implemented cybersecurity protocols and backup solutions to secure client data.</li> <li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li> </ul> at NSOROMA GPS LTD<ul> <li>Operations Management Responsibilities:</li> <li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li> <li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li> <li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li> <li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li> <li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li> <li>Generated and presented monthly operational performance reports to executive leadership.</li> <li>IT Management Responsibilities:</li> <li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li> <li>Oversaw server infrastructure, software updates, and data security across internal systems.</li> <li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li> <li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li> <li>Implemented cybersecurity protocols and backup solutions to secure client data.</li> <li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li> </ul> at NSOROMA GPS LTD